1.
Call Number
PER 664.9 FEE MAR/APR 2016
Format:
Books
Other
Relevance:
134350.5469
by
ClickView (Firm)
Call Number
XX(302931.1)
Summary
Learn to give and receive feedback and talk about what has happened using the present perfect tense.
Format:
Other
Relevance:
71876.8125
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by
ClickView (Firm)
Call Number
XX(304729.1)
Summary
Negative feedback can be tricky but it can also be constructive. Be direct, be honest, use specific examples and you'll nail it.
Format:
Other
Relevance:
71876.7969
by
ClickView (Firm)
Call Number
XX(303964.1)
Summary
These days so many people work in matrix teams or work remotely that managers receive feedback about their staff from third parties. Relaying that feedback can sometimes be a challenge.
Format:
Other
Relevance:
71876.7969
by
ClickView (Firm)
Call Number
XX(304522.1)
Summary
Workplace Excellence: Recognition & Feedback is part of the Workplace Excellence Series, a set of documentary case study programs filmed in best practice organizations - an online recruitment business, a travel business, a city government and a school. People thrive on positive feedback and recognition. It's important to have regular appraisals, discuss career goals with staff, agree on performance goals and guide with feedback.
Format:
Other
Relevance:
71876.7813
by
ClickView (Firm)
Call Number
XX(303760.1)
Summary
Dion hears some tough feedback from Carol who explains why she would not hire him. It's important for everyone to welcome feedback-both positive and critical feedback, but Sam gets defensive when Michael offers feedback on his latest policy document. Dion is taken aside by Marcus to discuss his behaviour and Marcus encourages to perform better. Dion deals with the setback well, an opportunity to learn from mistakes. Tammy seeks advice on how to give Sanjay feedback. Marcus leads a session on how to give and receive constructive feedback. Dion and Carlos give each other feedback and Casey gets feedback from Tammy. Everyone learns to appreciate feedback.
Format:
Other
Relevance:
71876.7734
by
ClickView (Firm)
Call Number
XX(303239.1)
Summary
Welcome feedback without defensiveness and continually improve. Dion hears some tough feedback from Carol who explains why she would not hire him. It's important for everyone to welcome feedback - both positive and critical feedback, but Sam gets defensive when Michael offers feedback on his latest policy document. Dion is taken aside by Marcus to discuss his behavior and Marcus encourages to perform better. Dion deals with the setback well, an opportunity to learn from mistakes. Tammy seeks advice on how to give Sanjay feedback. Marcus leads a session on how to give and receive constructive feedback. Dion and Carlos give each other feedback and Casey gets feedback from Tammy. Everyone learns to appreciate feedback.
Format:
Other
Relevance:
71876.7734
by
ClickView (Firm)
Call Number
XX(302622.1)
Summary
Marcus leads a team meeting to develop positive feedback approaches, but Carol presents Serena with a less-than-glowing critique. Tammy praises Casey for her support but asks her to avoid telling long stories. Dion commends Carlos for being approachable, but worries that he has encouraged Carlos' tendency to make jokes about women in the office. Sanjay welcomes Sam's endorsement of his opinions, but says Sam's noisy breathing interferes with his ability to concentrate. Throughout the session, Marcus recommends welcoming feedback, staying calm and not defensive, openly discussing the problem and its impact on performance, linking the feedback to rules and agreements, asking the other person for their view and suggestions for solutions, and listening.
Format:
Other
Relevance:
71876.7656
by
ClickView (Firm)
Call Number
XX(303969.1)
Summary
An important aspect of feedback conversations is showing staff how to help their managers give them worthwhile feedback.
Format:
Other
Relevance:
67235.4453
by
ClickView (Firm)
Call Number
XX(303963.1)
Summary
The 'cop' is very clear about what needs to be done differently and why, the instructor is equally clear but blends in more motivation and the coach facilitates greater reflection.
Format:
Other
Relevance:
67235.4375
by
ClickView (Firm)
Call Number
XX(302636.1)
Summary
Three-sixty degree feedback is very important in the workplace. Marcus offers Carol the unique opportunity to give some feedback to Serena and himself. Carol enjoys being direct and damming, and Serena is taken aback. Marcus invites the team to give feedback to Carol in a group. She presumes her team loves her and will be glowing, but everyone except Casey has some critical feedback about Carol's leadership and communication style.
Format:
Other
Relevance:
67235.4219
by
ClickView (Firm)
Call Number
XX(302401.1)
Summary
Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. We may even give feedback unconsciously through our body language and other signals. But however we communicate it, feedback is fundamental to what managers, team leaders and colleagues do. Developing feedback skills through a more emotionally competent approach can make an enormous difference to management skills and abilities. Emotional intelligence is the basis for an effective approach. To be emotionally intelligent at work, consistently, is hard. But it's not a skill that we're either given, or denied, at birth! Anyone can develop their behaviour to become more emotionally intelligent. Emotional intelligence does deliver results. Understanding and applying emotional intelligence can provide an important competitive edge. It's one of the key ways in which you can help the people you work with to improve their abilities in giving feedback. This outstanding programme clearly identifies the best approaches to take when giving feedback to others, and shows how to establish relationships to fire-up, support and maintain learning. It is an invaluable resource for either group training or self-study.
Format:
Other
Relevance:
67235.3984
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