Information about consumers and customers -- Collection and use of personal information on the internet -- Data protection: the evolving obligation of business to protect personal information -- If your organization is a financial institution: the Gramm-Leach-Biley Act and other financial privacy legislation -- If your organization is an electronic communication service provider: the Electronic Communications Privacy Act and Stored Communication Act -- If your organization is a provider of health care, health insurance, or related services -- Doing business in-or with-Europe: the European Union Data Protection Directive -- Information about job applicants and employees -- The hiring process -- Internal investigations and other aspects of the employment relationship -- Surveillance of employees and employee communications -- Telemarketing -- Fax advertising -- Spam: the regulation of commercial e-mail -- Monitoring and recording customer communications -- Other U.S. privacy laws -- Selected federal and state privacy statutes and regulations -- Key provisions of state secure disposal laws, data security laws, and data security breach notification laws.