Foreword; Preface; Preface to the Paperback Edition; Acknowledgments; Introduction: Letting Go of a Hopeless Ritual; Part One: Why Appraisals Backfire: The Fatal Flaws; Part Two: What to Do Instead: Five Functions of Appraisal; Part Three: How to Get There: The Transition to Alternatives; Conclusion: Free at Last!; What To Do Instead of Appraisal -- A Summary; What the Sages Say; Further Reading and Resources; Notes; Index; About the Authors.