Foundations of lodging management / David K. Hayes, Jack D. Ninemeier.
by
Hayes, David K.
ISBN
:
9780131700550
Title
:
Foundations of lodging management / David K. Hayes, Jack D. Ninemeier.
Author
:
Hayes, David K.
Personal Author
:
Hayes, David K.
Publication Information
:
Upper Saddle River, N.J. : Pearson Prentice Hall, c2006.
Physical Description
:
510 p. : ill. ; 26 cm.
Contents
:
1. Introduction to lodging and travel industries -- 2. The structure of the lodging industry -- 3. Service and hotel management -- 4. The management of lodging -- 5. The hotel team : supervisors and entry-level staff -- 6. The human resources department -- 7. The front office department -- 8. The sales and marketing department -- 9. The accounting department -- 10. The housekeeping department -- 11. The maintenance department -- 12. Food service and meeting management in limited-service settings -- 13. Food and beverage operations : full-service hotels -- 14. Safety and security -- 15. Careers in the lodging industry.
Subject Term
:
Hospitality industry -- Management.
Added Author
:
Ninemeier, Jack D.
Format
:
Books
Electronic Access
:
Publication Date
:
2006
Publication Information
:
Upper Saddle River, N.J. : Pearson Prentice Hall, c2006.
Shelf Number | Material Type | Copy | Shelf Location | Status |
---|
647.94068 HAY | Week loan | 1 | Standard shelving location | Standard shelving location |