Hotel and lodging management : an introduction / Alan T. Stutts, James Wortman.
by
Stutts, Alan T.
ISBN
:
9780471474470
Title
:
Hotel and lodging management : an introduction / Alan T. Stutts, James Wortman.
Author
:
Stutts, Alan T.
Personal Author
:
Stutts, Alan T.
Edition
:
2nd ed.
Publication Information
:
Hoboken, NJ : John Wiley & Sons, 2006.
Physical Description
:
341 p. : ill. ; 25 cm.
General Note
:
Includes index.
Contents
:
Ch. 1. Growth and development of the lodging industry -- Ch. 2. Organizational structure -- Ch. 3. The front office -- Ch. 4. Housekeeping -- Ch. 5. The marketing and sales department -- Ch. 6. Human resource management -- Ch. 7. Hotel food and beverage -- Ch. 8. Loss prevention and security -- Ch. 9. The general manager -- Ch. 10. Yield management -- Ch. 11. Management contracts and franchise agreements -- Ch. 12. Time-share and vacation ownership -- Ch. 13. Resorts, themed lodging, and special lodging environments.
Subject Term
:
Hospitality industry -- Management.
Added Author
:
Wortman, James.
Format
:
Books
Electronic Access
:
Publication Date
:
2006
Publication Information
:
Hoboken, NJ : John Wiley & Sons, 2006.
Shelf Number | Material Type | Copy | Shelf Location | Status |
---|
647.94068 STU | Book | 1 | Standard shelving location | Standard shelving location |
647.94068 STU | Week loan | 2 | Standard shelving location | Standard shelving location |
647.94068 STU | Book | 3 | Standard shelving location | Standard shelving location |