Timeshare Resort Operations : A Guide to Management Practice / Randall Upchurch, Conrad Lashley.
by
Upchurch, Randall, author.
ISBN
:
9780080455853
Title
:
Timeshare Resort Operations : A Guide to Management Practice / Randall Upchurch, Conrad Lashley.
Author
:
Upchurch, Randall, author.
Personal Author
:
Upchurch, Randall, author.
Edition
:
1st ed.
Physical Description
:
1 online resource (327 pages)
Series
:
Hospitality, Leisure and Tourism
General Note
:
First published by Butterworth-Heinemann.
Contents
:
Chapter 1: Evolution of the Timeshare Industry -- Chapter 2: Timeshare Resort Development and Financing -- Chapter 3: Real Estate Development -- Chapter 4: Timeshare Markets and Consumer Behavior -- Chapter 5: Relationship Marketing, Selling, and Beyond -- Chapter 6: Consumer Finance -- Chapter 7: Managing Human Resources in Timeshare Operations -- Chapter 8: Managing Service Quality in Timeshare -- Chapter 9: Home Owners Associations and Stakeholder Management -- Chapter 10: Business Ethics and Ethical Practice -- Chapter 11: The Future of Timesharing: A Matter of Strategy -- References -- Index.
Local Note
:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Subject Term
:
Hospitality industry -- Management.
Resorts -- Management.
Added Author
:
Lashley, Conrad,
Format
:
Electronic Resources
Electronic Access
:
Publication Date
:
2011
Publication Information
:
Burlington :
Routledge,
2011.
©2006.
| Shelf Number | Material Type | Copy | Shelf Location | Status |
|---|
| 647.94068 UPC | 1:E-BOOK | 1 | 1:ONLINE | Available for online access and/or download |