Check-in check-out / Gary K. Vallen, Jerome J. Vallen.
by
Vallen, Gary K.
ISBN
:
9780130829160
Title
:
Check-in check-out / Gary K. Vallen, Jerome J. Vallen.
Author
:
Vallen, Gary K.
Personal Author
:
Vallen, Gary K.
Edition
:
6th ed.
Publication Information
:
Upper Saddle River, NJ : Prentice Hall, 2000.
Physical Description
:
xxii, 538 p. : ill. ; 26 cm.
Contents
:
Pt. I. The Hotel Industry. 1. The Traditional Hotel Industry. 2. The Modern Hotel Industry. 3. The Structure of the Hotel Industry -- Pt. II. The Reservations Process. 4. Changing Methods for Making Today's Reservations. 5. Individual and Group Reservations. 6. Forecasting Availability and Overbooking -- Pt. III. Guest Service and Rate Structures. 7. Managing Guest Service. 8. The Guest Arrival Process. 9. Setting the Room Rate -- Pt. IV. The Hotel Revenue Cycle. 10. Billing the Guest Folio. 11. Cash Transactions. 12. Credit and the City Ledger -- Pt. V. Rooms Management Technology. 13. The Night Audit. 14. Property Management System Interfaces.
Subject Term
:
Hotel management.
Motel management.
Added Author
:
Vallen, Jerome J.
Format
:
Books
Publication Date
:
2000
Publication Information
:
Upper Saddle River, NJ : Prentice Hall, 2000.
| Shelf Number | Material Type | Copy | Shelf Location | Status |
|---|
| 647.94068 VAL | Book | 1 | Standard shelving location | Standard shelving location |