Empowering dialogue in intercultural settings / Claudio Baraldi -- The research project / Claudio Baraldi, Gabriella Cortesi and Vittorio Iervese -- The CISV narrative / Gabriella Cortesi -- Organisational meetings 1: promoting participation / Claudio Baraldi and Cristina Caiti -- Organisational meetings 2: conflict management / Claudio Baraldi and Elena Gambari -- Activities 1: promoting participation / Monica Bonilauri and Elisa Rossi -- Activities 2: coordinating reflection / Federico Farini -- Activities 3: conflict management / Vittorio Iervese and Elisa Rossi -- Activities 4: adolescents' coordination / Claudio Baraldi and Alessandra Braglia -- Activities 5: interpreting as mediation? / Claudio Baraldi and Rosanna Blasi -- Conclusions / Claudio Baraldi.