Intro -- Luxury Retail Management: How the World's Top Brands Provide Quality Product and Service Support -- Contents -- Introduction -- Chapter 1: Luxury and Brand Power -- Chapter 2: The Distribution Models of Luxury -- Chapter 3: The Different Outlets of Luxury Distribution -- Chapter 4: The Internet as a Channel of Distribution -- Chapter 5: Luxury Store Location -- Chapter 6: Luxury Store Concept and Design -- Chapter 7: Luxury Store Economics -- Chapter 8: Luxury Retail Pricing -- Chapter 9: Customer In-Store Behavior -- Chapter 10: The Importance of Stores in Customer Relationship Building -- Chapter 11: Building Loyalty in Luxury Brands -- Chapter 12: Advertising and Communication -- Chapter 13: The Future of Luxury Brand Retailing -- Appendix: Managing a Store Toolbox -- Bibliography -- About the Authors -- Index.