Introduction to the hospitality industry / Clayton W. Barrows, Tom Powers, Dennis Reynolds.
by
Barrows, Clayton W., author.
ISBN
:
9780470399163
Title
:
Introduction to the hospitality industry / Clayton W. Barrows, Tom Powers, Dennis Reynolds.
Author
:
Barrows, Clayton W., author.
Personal Author
:
Barrows, Clayton W., author.
Edition
:
8th ed.
Publication Information
:
Hoboken, N.J. : Wiley, c2012.
Physical Description
:
xxii, 552 p. : col. ill. ; 23 cm.
General Note
:
Includes index.
Previous ed.: 2009.
Contents
:
1: Perspectives on careers in hospitality -- The hospitality industry and you -- Forces affecting growth and change in the hospitality industry -- 2: Food service -- The restaurant business -- Restaurant operations -- Restaurant industry organization: chain, independent, or franchise? -- Competitive forces in food service -- On-site food service -- Issues facing food service -- 3: Lodging -- Lodging: meeting guest needs -- Hotel and lodging operations -- Forces shaping the hotel business -- Competition in the lodging business -- 4: Travel and tourism -- Tourism: front and center -- Destinations: tourism generators -- 5: Hospitality as a service industry -- The role of service in the hospitality industry.
Subject Term
:
Hospitality industry -- Management.
Added Author
:
Powers, Thomas F.,
Reynolds, Dennis E.,
Format
:
Books
Publication Date
:
2012
Publication Information
:
Hoboken, N.J. : Wiley, c2012.
Shelf Number | Material Type | Copy | Shelf Location | Status |
---|
647.94068 BAR | Book | 1 | Standard shelving location | Standard shelving location |