Employment relations in the hospitality and tourism industries / Rosemary Lucas.
by
Lucas, Rosemary.
ISBN
:
9780415297110
9780415297127
Title
:
Employment relations in the hospitality and tourism industries / Rosemary Lucas.
Author
:
Lucas, Rosemary.
Personal Author
:
Lucas, Rosemary.
Publication Information
:
New York : Routledge, c2003.
Physical Description
:
306 p. ; 24 cm.
Series
:
Routledge studies in employment relations
Series Title
:
Routledge studies in employment relations
Contents
:
1. Whither employment relations and hospitality? -- 2. Employment and work -- 3. The role of management in employment relations -- 4. Resourcing, development and fair treatment -- 5. Pay, reward and performance -- 6. Representation, participation and involvement -- 7. Employment law and dispute resolution -- 8. What do the workers think? -- 9. Conclusions and future issues -- App. 1. Background characteristics of the WERS98 sample -- App. 2. Employment relations practices and outcomes.
Subject Term
:
Hospitality industry -- Personnel management.
Tourism -- Personnel management.
Format
:
Books
Electronic Access
:
Publication Date
:
2003
Publication Information
:
New York : Routledge, c2003.
| Shelf Number | Material Type | Copy | Shelf Location | Status |
|---|
| 647.940683 LUC | Book | 1 | Standard shelving location | Standard shelving location |