Practice made perfect [electronic resource] : a complete guide to veterinary practice management / Marsha L. Heinke ; with contributions by John B. McCarthy.
by
Heinke, Marsha L., 1955-
ISBN
:
9781583261736
Title
:
Practice made perfect [electronic resource] : a complete guide to veterinary practice management / Marsha L. Heinke ; with contributions by John B. McCarthy.
Author
:
Heinke, Marsha L., 1955-
Personal Author
:
Heinke, Marsha L., 1955-
Edition
:
2nd ed.
Publication Information
:
Lakewood, Colo. : American Animal Hospital Association Press, ©2012.
Physical Description
:
1 online resource (vii, 576 pages) : illustrations
General Note
:
Some online versions lack accompanying media packaged with the printed version.
Contents
:
What you need to know about management -- What does it take to be a manager? -- Strategic planning -- Personnel management -- The employment cycle -- Employment laws -- Reception and front-desk procedures -- Medical records -- Inventory control and management -- Hospital revenue and financial control -- Accounting and bookkeeping -- The human-companion animal bond -- Marketing your veterinary practice.
Local Note
:
eBooks on EBSCOhost
Subject Term
:
Veterinary medicine -- Practice.
Practice Management -- organization & administration.
Veterinary Medicine -- organization & administration.
Hospitals, Animal -- organization & administration.
Added Author
:
McCarthy, John B.
Added Corporate Author
:
American Animal Hospital Association.
Format
:
Electronic Resources
Electronic Access
:
Publication Date
:
2012
Publication Information
:
Lakewood, Colo. : American Animal Hospital Association Press, ©2012.
| Shelf Number | Material Type | Copy | Shelf Location | Status |
|---|
| 636.089068 23 | 1:E-BOOK | 1 | 1:ONLINE | Available for online access and/or download |