Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner.
by
Brinkman, Rick.
ISBN
:
9780071448024
Title
:
Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner.
Author
:
Brinkman, Rick.
Personal Author
:
Brinkman, Rick.
Publication Information
:
New York : McGraw-Hill, c2006.
Physical Description
:
ix, 133 p. ; 24 cm.
Subject Term
:
Customer relations.
Customer services.
Added Author
:
Kirschner, Rick.
Format
:
Books
Publication Date
:
2006
Publication Information
:
New York : McGraw-Hill, c2006.
| Shelf Number | Material Type | Copy | Shelf Location | Status |
|---|
| 658.812 BRI | Book | 1 | Standard shelving location | Standard shelving location |