Cover -- Title Page -- Contents -- 1 Introduction: Collaboration and technology for more sustainable and responsible tourism marketing -- Antónia Correia, Alain Decrop -- Part 1: Technology and Value (Co-)creation -- 2 Absorptive capacity, co-creation and tourism: A mixed analysis method -- 3 Social interaction in co-creating the tourist experience: -- 4 Emotional interactions in festivals: How do consumers build a collective emotional experience? -- Part 2: Platforms and the Collaborative Economy -- 5 Collaborative economy in the tourism industry: The new deal for consumers in the European Union -- 6 An analysis of meal-sharing reviews to explore serendipity -- 7 Consumer perception of service quality: The case of Airbnb and Couchsurfing -- Part 3: Sustainable Tourism Development -- 8 Host-tourist interactions and residents' attitudes towards sustainable tourism development -- 9 Challenges to sustainability in prospective world heritage sites -- Part 4: Technology, residents and over-tourism -- 10 How digital strategy increases overtourism - the case of Barcelona -- 11 Residents' perceptions of cruise tourism in an overcrowded city: The case of Venice -- 12 Place attachment and residents' perceptions of tourism development in small town destinations -- 13 Conclusion: Preparing for the future of travel and tourism in vulnerable times.