by
Fulmer, Robert M.
Call Number
658.4092 22
Publication Date
2008
Summary
"The Leadership Advantage provides an in-depth, behind-the-scenes analysis of leadership development strategies, practices, and measures at Caterpillar, Cisco Systems, PepsiCo, PricewaterhouseCoopers, and Washington Group International." "Packed with illuminating case studies and eye-opening best practices, this book will help your organization achieve exceptional results using the single most powerful tool at your disposal: developing your high-potential people into tomorrow's leaders."--Jacket.
Format:
Electronic Resources
Relevance:
5.6404
by
Mumford, Alan.
Call Number
658.407124 ACT
Publication Date
1997
Format:
Books
Relevance:
4.2863
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by
Honey, Peter.
Call Number
658.4007 HON
Publication Date
1999
Format:
Books
Relevance:
4.2225
by
Zaccarelli, Herman E., 1931-
Call Number
658.312404 HER
Publication Date
1996
Format:
Books
Relevance:
4.1326
by
Boam, Rosemary, 1960-
Call Number
658.3124 BOA
Publication Date
1992
Format:
Books
Relevance:
4.0923
by
Downs, Alan.
Call Number
658.40785 21
Publication Date
2002
Summary
Unique insights on how to root out and resolve the interior crises that can cripple an executives career.
Format:
Electronic Resources
Relevance:
3.9784
by
McIntosh, Perry.
Call Number
658.407124 22
Publication Date
2011
Summary
The role of the new manager demands a new mindset, new activities, and new relationships with people throughout the organization. Becoming a Manager guides the first-time manager through these and other challenges. Part One, Making the Transition, explores how to make the critical shift from individual contributor to manager; what it takes to build a successful partnership with your boss; and the key elements of managing time, which is every manager's scarcest commodity. Part Two, Developing Your Management Skills, examines how to use influence and persuasion to manage without formal authority.
Format:
Electronic Resources
Relevance:
3.9491
by
Topchik, Gary S.
Call Number
658.4022 22
Publication Date
2007
Summary
"Designed for immediate use by both you and your team members, the book covers team-building essentials, including decision making, goals and standards, honest communication, clear roles and responsibilities, and celebrating success. In addition, management expert Gary S. Topchik offers helpful activities and assessments and explains the five essential qualities of a high-performing team, providing you with indispensable, down-to-earth advice."--Jacket.
Format:
Electronic Resources
Relevance:
3.8695
by
Doane, Darryl S.
Call Number
658.812 21
Publication Date
2003
Summary
This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.; Identification and creation of memorable experiences for your customer service representatives and their customers; A valuable treasure of resources whether you are a seasoned veteran, a trainer/facilitator with middle of the road years of experience, or a newcomer or occasional trainer.; 50 high quality activities which may be easily aligned with the specific needs and identified competencies within your customer service area.; User friendly activi.
Format:
Electronic Resources
Relevance:
3.8067
by
Garratt, Bob.
Call Number
658.4 GAR
Publication Date
2003
Format:
Books
Relevance:
3.3859
by
Barner, Robert (Robert W.)
Call Number
658.4092 22
Publication Date
2006
Format:
Electronic Resources
Relevance:
3.2272
by
MacLennan, Nigel, 1961-
Call Number
658.385 MAC
Publication Date
1996
Format:
Books
Relevance:
3.0691
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