by
Falk, John H. (John Howard), 1948-
Call Number
069.15
Publication Date
2012
Summary
The first book to take a ""visitor's eye view"" of the museum visit when it was first published in 1992, The Museum Experience revolutionized the way museum professionals understand their constituents. Falk and Dierking have updated this essential reference, incorporating advances in research, theory, and practice in the museum field over the last twenty years. Written in clear, non-technical style, The Museum Experience Revisited paints a thorough picture of why people go to museums, what they do there, how they learn, and what museum practitioners can do to enhance these experiences.
Format:
Electronic Resources
Relevance:
109760.0078
by
Perullo, Nicola.
Call Number
641.22
Publication Date
2020
Summary
In Epistenology, Nicola Perullo argues that wine comes to life not in the abstract space of the professional tasting but in the real world of shared experiences. Interweaving philosophical arguments with personal reflections and literary examples, this book is a journey with wine that shows how it makes life more creative and free.
Format:
Electronic Resources
Relevance:
95077.7656
View Other Search Results
by
Pine, B. Joseph, author.
Call Number
658.56 PIN
Publication Date
2011
Summary
In 1999, Joseph Pine and James Gilmore offered this idea to readers as a new way to think about connecting with customers and securing their loyalty. As a result, their book The Experience Economy is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages. And though the world has changed in many ways since then, the way to a customer's heart has not. In fact, the idea of staging experiences to leave a memorableand lucrativeimpression is now more relevant than ever. With an ongoing torrent of brands attacking consumers from all sides, how do you make yours stand out? Welcome to the new Experience Economy. With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential audience. It offers new rich examplesincluding the U.S. Army, Heineken Experience, Autostadt, Vinopolis, American Girl Place, and othersto show fresh approaches to scripting and staging compelling experiences, while staying true to the very real economic conditions of the day.
Format:
Electronic Resources
Relevance:
85034.0703
by
Berridge, Graham.
Call Number
658.456 BER
Publication Date
2007
Format:
Books
Relevance:
77634.6250
by
ClickView (Firm)
Call Number
XX(304791.1)
Summary
An in-depth look at the customer experience and dealing with complaints. Features a comedic sketch to reinforce key points.
Format:
Other
Relevance:
77634.5859
by
ClickView (Firm)
Call Number
XX(304255.1)
Summary
Guest experiences are the cornerstone of hospitality and why we do what we do. We dive into everything there is to know about the basic fundamentals of the guest experience.
Format:
Other
Relevance:
77634.5781
by
Palmer, Adrian.
Call Number
658.12
Publication Date
2009
Summary
This e-book aims to raise debate about the theory and application of customer experience within the context of direct marketing. Despite the apparent appeal of the concept, the unique nature of a customer experience, which is specific to a customer, at a specific time and location, in the context of a specific event, provides challenges for managers to implement the concept for planning and control purposes.
Format:
Electronic Resources
Relevance:
77634.5313
by
Casey, Emma.
Call Number
306.4820941
Publication Date
2016
Format:
Electronic Resources
Relevance:
77634.4922
by
Janack, Marianne.
Call Number
128.4
Publication Date
2012
Summary
Social scientists and scholars in the humanities all rely on first-person descriptions of experience to understand how subjects construct their worlds. The problem they always face is how to integrate first-person accounts with an impersonal stance. Over the course of the twentieth century, this problem was compounded as the concept of experience itself came under scrutiny. First hailed as a wellspring of knowledge and the weapon that would vanquish metaphysics and Cartesianism by pragmatists like Dewey and James, by the century's end experience had become a mere vestige of both, a holdov.
Format:
Electronic Resources
Relevance:
71878.7500
by
Faiola, Ron.
Call Number
647.957504
Publication Date
2023
Format:
Electronic Resources
Relevance:
71876.7266
by
Bridgers, Lynn.
Call Number
200.8996073
Publication Date
2006
Summary
The American Religious Experience is an accessible and unique rendition of American religious history. Focusing on Christianity in America, it also integrates the inter-religious, inter-denominational and multi-cultural dimensions of American religious history. The book unfolds consistent tensions between dominant streams of American Christianity and groups relegated to the periphery - groups with roots in visionary traditions, emotionalized religious practice, or ethnic and racial perspectives.
Format:
Electronic Resources
Relevance:
71876.7109
by
Torres, Edwin N.
Call Number
658.812
Publication Date
2022
Format:
Electronic Resources
Relevance:
71873.4922
Limit Search Results