A comprehensive hands-on guide to this vital role in the operation of a hotel. With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques.

"Housekeeping Management offers future industry professionals the tools they need to be competitive in this new era - the skills to manage resources, administer assets, and manage all of the technical operations of a busy housekeeping department. Using case studies culled from the author's extensive experience in the hospitality industry, it demonstrates clearly how theoretical concepts apply to real-life situations."--BOOK JACKET. "Ideal for two-year or four-year programs, Housekeeping Management is a resource to help tomorrow's executive housekeepers acquire the proficiency in management and administration they'll need to succeed in the hospitality industry."--BOOK JACKET.

Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting.Instructor's Manual, Test Bank in both Word and Respondus formats, Pho

"For students in hotel and restaurant management and professionals seeking to enhance their management capacities, this book continues to be an indispensable resource for leading a winning housekeeping operation in any establishment, from the smallest bed-and-breakfast to the largest luxury resort."--BOOK JACKET.