by
Simons, Tony, editor.
Call Number
362.1068 23
Publication Date
2013
Summary
Health care organizations around the world are judged in terms of a health care triple bottom line: ensuring employee and patient safety, maximizing employee and patient satisfaction, and meeting financial goals. Given the increasing burden of chronic diseases, the increasing complexity of medical interventions, and the increasing costs of care, innovative leadership is required to achieve this triple bottom line. The 14th volume of the Advances in Health Care Management research series addresses the links between leadership and safety, satisfaction or financial performance in health care management by exploring questions such as the following: How does leadership impact employee safety? How does leadership affect patient safety? How does leadership impact employee satisfaction? How does leadership affect patient satisfaction? How does leadership affect financial performance? How do health care organizations deploy multi-level leadership to achieve safety goals? Satisfaction goals? Financial goals? Multiple goals?) How do health care organization leaders establish and maintain a safety culture? A patient-centered culture? A high performance culture? Combined cultures?
Format:
Electronic Resources
Relevance:
0.0477
by
Bailom, Franz.
Call Number
658.4012 BAI
Publication Date
2007
Format:
Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0730/2007025504-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0730/2007025504-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0730/2007025504-t.html
Relevance:
0.0477
by
Wheatley, Margaret J.
Call Number
500 22
Publication Date
2006
Summary
"Shows how discoveries in quantum physics, biology, and chaos theory enable us to deal successfully with change and uncertainty in our organizations and our lives. Includes a new chapter on how the new sciences can help us understand and cope with some of the major social challenges of our times. We live in a time of chaos, rich in potential for new possibilities. A new world is being born. We need new ideas, new ways of seeing, and new relationships to help us now. New science--the new discoveries in biology, chaos theory, and quantum physics that are changing our understanding of how the world works--offers this guidance. It describes a world where chaos is natural, where order exists "for free." It displays the intricate webs of cooperation that connect us. It assures us that life seeks order, but uses messes to get there ... Wheatley describes how the new science radically alters our understanding of the world, and how it can teach us to live and work well together in these chaotic times. It will teach you how to move with greater certainty and easier grace into the new forms of organizations and communities that are taking shape. You'll learn that: [1] Relationships are what matters--even at the subatomic level, [2] Life is a vast web of interconnections where cooperation and participation are required, [3] Chaos and change are the only route to transformation in this expanded edition, Wheatley provides examples of how non-linear networks and self-organizing systems are flourishing in the modern world. In the midst of turbulence, Wheatley shows, we create work and lives rich in meaning."--Publisher.
Format:
Electronic Resources
Relevance:
0.0477
by
Lim, Siong Guan, author.
Call Number
658.4092 23
Publication Date
2013
Summary
"Part biography, part commentary, and part exposition, this book provides principles for everyday living and puts forth a fresh new take on the notion of leadership as, being other-centred so that we can all be the best that we can be!"--Back cover.
Format:
Electronic Resources
Relevance:
0.0432
by
Parani, V. S.
Call Number
623.88 23
Publication Date
2017
Summary
In the first leadership book of its kind, Captain Parani weaves together his rich experience, cutting-edge insights and real-life stories in this book which has already garnered international acclaim. The reader will discover how to run a tight ship; enhance expertise; lead and communicate with a team; implement safety leadership; decide effectively in high-stake situations and be inspired by legendary sailors. It is a practical leadership action plan which can be applied at sea, or in any other workplace, anywhere.
Format:
Electronic Resources
Relevance:
0.0408
by
Wolf, Jason A.
Call Number
362.1068 22
Publication Date
2011
Summary
"This volume is a collection of critical ideas relating organization science to both operations and accomplishments in the health care environment. A thematic guide for current leaders and practitioners, as well as health administration, business administration and organization development professors and students alike, this work pulls in a broad cross-section of perspectives on the important linkage of scholarship and practice with a solid global perspective. Covering key themes from culture, change, leadership, teams, IT and a systemic perspective of health care overall, it provides both practical insights and theoretical perspectives that will support immediate improvements and encourage longer term dialogue on how organization science can impact the delivery, structure and operations of health care systems globally. Advances in Health Care Management provides a forum for leading research on health care management with previous volumes providing reviews of the field, conference papers and research on selected topics including bioterrorism, international health care management, entrepreneurship, patient safety and nursing and health professional shortages"--Provided by publisher.
Format:
Electronic Resources
Relevance:
0.0388
by
Clarke-Epstein, Chris.
Call Number
658.4092 21
Publication Date
2002
Summary
Annotation Great leaders have many talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization. Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they interact. The questions and answers cover a range of common and uncommon situations, including: the need to connect employees' efforts to company goals; layoffs, business downturns, and mergers; personal crises of employees; coaching and mentoring sessions; and customer retention. The book even includes advice on answering questions when the answer is "I don't know" or "I can't tell you." With worksheets in each chapter, it prepares leaders to ask important questions of: Customers ("Why do you do business with our competition?") -- Employees ("What's a recent management decision you didn't understand?") -- And even themselves ("What do I want to be remembered for?").
Format:
Electronic Resources
Relevance:
0.0309
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