by
Dileep, M. R.
Call Number
910.68
Publication Date
2021
Format:
Electronic Resources
Relevance:
3.0680
by
Katsoni, Vicky.
Call Number
910.68
Publication Date
2020
Format:
Electronic Resources
Relevance:
3.0435
by
Katsoni, Vicky.
Call Number
910.68
Publication Date
2019
Format:
Electronic Resources
Relevance:
3.0394
by
Mensah, Ishmael.
Call Number
338.4791091724
Publication Date
2021
Format:
Electronic Resources
Relevance:
2.2645
by
Viken, Arvid.
Call Number
910.684
Publication Date
2016
Format:
Electronic Resources
Relevance:
1.9522
18.
by
Innerhofer, Elisa.
Call Number
910.68
Publication Date
2018
Format:
Electronic Resources
Relevance:
1.7794
by
Uysal, Muzaffer.
Call Number
647.94
Publication Date
2018
Format:
Electronic Resources
Relevance:
1.6270
by
Koc, Erdogan.
Call Number
658.812
Publication Date
2017
Summary
Tourism and hospitality services are prone to service-failure due to a high level of customer-employee contact. This is an invaluable source of information that includes student aids, real-life examples, case studies, links to websites and activities alongside questions and presentation slides for in-class use.
Format:
Electronic Resources
Relevance:
1.5181
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