by
ClickView (Firm)
Call Number
XX(302465.1)
Summary
Businesses rely heavily on communication - particularly in the information age of the 21st-century. In today's world it is often necessary to share information with many different people both internally and external to the organisation. Without clear communication, false information could be provided to suppliers, employees or customers, with the end result - confusion, and little hope of success. In this programme we define what effective communication is, what stops it, why it's so important, the communication methods that modern businesses employ, and the importance of ethics in communication. Follow us as we prove the importance of effective communication in business.
Format:
Other
Relevance:
77634.5547
by
ClickView (Firm)
Call Number
XX(301801.1)
Summary
Health professionals have a responsibility to provide clear, concise and appropriate information to colleagues, patients and the wider community. This essential programme employs a dynamic combination of dramatised scenarios, real footage on the ward, and expert comment from health professionals, to get to the heart of communication in a health care setting. It discusses how nurses can communicate more effectively, and examine blocking behaviours that we can all fall into. It also delves into specific day-to-day situations faced by nurses, demonstrating how to break bad news, providing strategies for effective handover, and responding appropriately to aggression.
Format:
Other
Relevance:
77634.5547
by
Meadow, Charles T.
Call Number
302.209
Publication Date
2002
Summary
Meadow takes us on a Cook's tour of communication technologies across time_the alphabet and moveable type printing, cave drawings and carrier pigeons, telephones, television and, of course, the Internet. In each case, Meadow shows how these (and other devices) are connected to each other, even as they serve to make connections between people.
Format:
Electronic Resources
Relevance:
77632.6719
by
Castells, Manuel, 1942-
Call Number
303.4833 22
Publication Date
2009
Summary
We live in the midst of a revolution in communication technologies that affects the way in which people feel, think, and behave. The media have become the space where power strategies are played out. In the current technological context mass communication goes beyond traditional media and includes the Internet and mobile communication. In this wide-ranging and powerful book, Manuel Castells analyses the transformation of the global media industry by this revolution in communication technologies. He argues that a new communication system, mass self-communication, has emerged, and power relation.
Format:
Electronic Resources
Relevance:
77631.6797
by
Mattock, John.
Call Number
658.18 CRO
Publication Date
2003
Summary
"The book is packed with examples, opinions and case studies elicited from business people from around the world. Contents include an examination of: national cultures; tactics and negotiation skills; company cultures; timing; personality types; and communications."--BOOK JACKET.
Format:
Books
Relevance:
71878.3750
by
Zeng, Guihua.
Call Number
005.8 22
Publication Date
2010
Format:
Electronic Resources
Relevance:
71877.7109
by
Krug, Gary.
Call Number
302.23 22
Publication Date
2005
Summary
Written accessibly, and tightly edited, with each chapter following the same conceptual structure. This volume takes a fresh approach in its analysis of the future of the welfare state in Europe. It suggests that opportunities for radical change in welfare systems are now opening up, and that there will be little continuity between the future and the past/present of the welfare system in Europe.
Format:
Electronic Resources
Relevance:
71877.5000
by
ClickView (Firm)
Call Number
XX(301808.1)
Summary
This course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.
Format:
Other
Relevance:
71876.7969
by
ClickView (Firm)
Call Number
XX(302396.1)
Summary
Various members of the team discuss what they see as unprofessional behaviour. Cutting Edge Corporation has a Book of Rules listing unprofessional behaviours. These are set out and explained by team members and include, being rude, taking supplies, personal media, inappropriate dress, name calling, flirting, relationships at work and touching.
Format:
Other
Relevance:
71876.7891
by
ClickView (Firm)
Call Number
XX(303264.1)
Summary
The team discusses strategies to learn to respect individual differences and manage their own emotions when feeling overwhelmed or stressed. They discuss the need to be factual rather than attacking or defensive. They additionally recognize the need to follow rules and find common ground between the parties.
Format:
Other
Relevance:
71876.7891
by
ClickView (Firm)
Call Number
XX(301658.1)
Summary
One of the most crucial elements of the care workers role is their ability to communicate effectively with service users and each other. This course focuses on verbal, nonverbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication.
Format:
Other
Relevance:
71876.7891
by
ClickView (Firm)
Call Number
XX(301866.1)
Summary
Risk taking and accidents are occurring at Cutting Edge. Safety awareness is the focus of a special training session Marcus has planned to coincide with a surprise party for Serena's 50th birthday. The event is filled with dramatic incidents and even a possible romance but being safe and avoiding accidents remains the focus.
Format:
Other
Relevance:
71876.7891
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