"In October 1985, at age twenty-seven, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City's most revered restaurants - Union Square Cafe. Little more than twenty years later, Danny is the CEO of one of the world's most dynamic restaurant organizations, which includes eleven unique dining establishments, each at the top of its game. How has he done it? How has he consistently beaten the odds and set the competitive bar in one of the toughest trades around?" "In this book, Danny shares the lessons he's learned while developing the winning recipe for doing the business he calls "enlightened hospitality." This innovative philosophy emphasizes putting the power of hospitality to work in a new and counterintuitive way: The first and most important application of hospitality is to the people who work for you, and then, in descending order of priority, to the guests, the community, the suppliers, and the investors. This way of prioritizing stands the more traditional business models on their heads, but Danny considers it the foundation of every success that he and his restaurants have achieved."--BOOK JACKET.

"This new eighth edition of Introduction to Hospitality focuses on hospitality operations and has been written in response to professors and students who wanted a broader view of the world's largest industry. Introduction to Hospitality complements Introduction to Hospitality Management and Exploring the Hospitality Industry, also written by John R. Walker. Adopters may select the title best suited to their needs. This text offers a comprehensive overview of the industry"--

In Public Relations for Hospitality Managers, busy restaurant and hotel operators will find the ideal guide for planning and implementing their own public relations programs. The only book of its kind written specifically for the hospitality industry, this guide shows you proven, professional techniques for building a positive image of your business, communicating effectively with media people, using public relations as a marketing tool, and turning problem situations into opportunities. In addition, this book offers a wealth of award-winning public relations ideas, special material on legal issues, lists of resource organizations, and a useful bibliography.

"Start with oysters two ways, a classic mushroom consomme or a stunning beetroot-cured ocean trout, then work your way through to mains that will satisfy any appetite: sweetly spiced roast duck breast, an impressive Beef Wellington or an elegantly light lobster salad. Top it all off with one of Matt's show-stopping desserts, like his luscious chocolate and Earl Grey tea tart, a sublimely delicate pistachio souffle or a contemporary version of that old favourite, strawberry shortcake. Learn the secrets of cooking at home with restaurant flair from one of the best in the business, and make your next dinner party the talk of the town with Dinner at Matt's." -- Publisher description.

TV chef Rick Stein's Seafood Restaurant has grown considerably in the last few years. Rick and his colleagues identify the factors that that have helped them implement change successfully. These are universal messages that can be helpful to any manager. Managing change is a key management skill. It requires emotional intelligence - including recognising the pressure that the process can put you under. Rick Stein's hospitality business has evolved in recent years following a period of rapid growth. A great amount of time and effort has been invested in to change projects with some important experiences gained along the way.

This programme is an essential guide to accounting reports, balance sheets and profit and loss statements. Real life case studies from The Agni, an Indian restaurant in the UK and Globe, a streetwear and sports wholesaler in Australia, demonstrate the importance of maintaining accurate accounting reports. Covering all of the tools that are vital to any business, the programme explores balance sheets, assets, liabilities and owners' equity, profit and loss statements and gross and net profit, all the time referring back to the real-life business examples.

Comprehensively covers opening and running a restaurant-revised and updated A successful restaurant is a dream business. It offers guests a fabulous experience, while the restaurateur gets an exciting workplace, creative license, and potentially nice profit margins. Of course, restaurant success does not arrive on a silver platter. It takes know-how, the right planning, and access to quality information. A one-stop guide to the business, The Restaurant: From Concept to Operation, Fifth Edition gives readers the knowledge they need to conceive, open, and run any type of restaurant from fast-food franchise to upscale dining room.

In The Battle to Do Good, former McDonald's Executive Bob Langert takes readers on a behind-the-scenes tour of the restaurant giant's decades-long battle to do good, tackling tricky societal issues all while feeding 70 million people a day while attending to the bottom line.

Food is big business, offering a wide range of opportunities for anyone committed to high standards and creativity. The National Restaurant Association reports that in 2009 restaurant sales could grow to reach a record 566 billion. Currently there are more than 13 million people employed at more than 945,000 restaurants in the United States, excluding food service suppliers, which is a 38 billion industry. Food Services looks at the ins and outs of the business and helps readers identify the skills, attitudes, and connections they need to launch a successful career. This new volume features

"Food for thought examines the rise of Phil Romano as America's premier restaurateur, as well as his remarkable ability to reinvent business and himself. You'll learn how he brainstorms to create dynamic new restaurant concepts, "sells" the idea to raise investment money, takes a hands-on role in building the facility itself, hires and motivates staff, garners outstanding publicity, and cashes in his original investment at unheard-of returns in the industry. Romano's nuggets of wisdom are an easy and enjoyable read that will inspire you to find your own great endeavor."--BOOK JACKET.