by
Johns, Nick.
Call Number
647.95068
Publication Date
2007
Summary
This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line
Format:
Electronic Resources
Relevance:
0.0657
by
Lashley, Conrad.
Call Number
642.5
Publication Date
2007
Summary
An emerging hospitality studies focus among academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. The papers in this e-book, guest edited by a leading researcher in the field, provide a flavor of some of the research themes that social science perspectives suggest. The study of host and guest transactions extends beyond commercial hospitality management activities; a large number of human interactions can be better understood through host and guest transactions. Commercial hospitality management through service quality managem
Format:
Electronic Resources
Relevance:
1.7889
by
Woodside, Arch.
Call Number
338.479105
Publication Date
2007
Summary
The seven executive training exercises in tourism in this e-book form an important step towards developing a library of executive training exercises with solutions in tourism management. While in real-life problems and opportunities do not come with an explicit list of options to select from, the view adopted in developing these training exercises is that creating tourism management stories describing dilemmas with explicit options is a useful learning method located between lecturing and learning from case study without explicit options. The novice benefits from considering a list of explicit
Format:
Electronic Resources
Relevance:
57341.8594
by
Chen, Joseph S.
Call Number
338.4764794 22
Publication Date
2007
Summary
Advances in Hospitality and Leisure, a peer-review serial published annually, delivers refreshing insights of a host of scientific studies pertaining to hospitality, leisure, and tourism while providing a forum to stimulate discussions on contemporary issues and emerging trends essential to theory advancement as well as professional practices from a global perspective. The main focus of this serial is to divulge the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. The serial attempts to address the needs of the populace willing.
Format:
Electronic Resources
Relevance:
1.3027
by
Powers, Thomas F.
Call Number
647.94 POW
Publication Date
2006
Summary
"Introduction to the Hospitality Industry stands out in the field for its extensive coverage of all aspects of the business, from individual roles to operational issues." "Students easily gain a clear understanding of the size and scope of this expanding industry from the authors' accessible treatment. Introduction to the Hospitality Industry, Sixth Edition is perfect introductory reading for students interested in a career in the hospitality sector."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0417/2004009599.html
Relevance:
0.0615
by
Peters, Mike, 1966-
Call Number
647.94 INN
Publication Date
2006
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/ecip066/2005036307.html
Relevance:
60138.1758
by
Chen, Joseph S.
Call Number
647.940685 ADV
Publication Date
2006
Format:
Books
Relevance:
1.3993
56.
by
Singh, Percy K., 1950-
Call Number
647.94 SIN
Publication Date
2006
Format:
Books
Relevance:
0.9774
by
Fenich, George G.
Call Number
658.456 MEE
Publication Date
2005
Summary
"Meetings, expositions, events and conventions (MEEC) is one of the fastest growing segments of the United States economy, and embraces multiple aspects of the hospitality and tourism industry. This book provides a thorough understanding of the MEEC industry."--BOOK JACKET.
Format:
Books
Relevance:
0.0811
by
Williams, John A. (John Alan)
Call Number
647.94 CUR
Publication Date
2003
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0410/2003023286.html
Relevance:
49100.4609
Limit Search Results
Narrowed by: