by
Slatkin, Arthur A.
Call Number
363.232 23
Publication Date
2010
Summary
This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiat.
Format:
Electronic Resources
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34723.1094
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by
Slatkin, Arthur A.
Call Number
363.23 22
Publication Date
2009
Summary
Training Strategies for Crisis and Hostage Negotiations was written for trainers who are tasked with providing role play: scenario-driven training that is challenging, novel, interesting, varied, and motivating. A trainer may play a larger role as leader, expert, teacher, coordinator, planner, facilitator, resource manager/librarian, observer/evaluator, talent agent/developer, and as a liaison with local, regional, and national groups. Role play remains the principal resource as the most effective way to train negotiatorsboth novice and experiencedand scenarios can be written in any number o.
Format:
Electronic Resources
Relevance:
0.8435
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