by
Hitt, Michael A., author.
Call Number
658 MAN
Publication Date
2007
Summary
Offering a comprehensive and balanced presentation of strategic management and organisational concepts, this book presents a new approach to management. It highlights the importance of finding balance between the micro skills of people management and the macro skills of running a business.
Format:
Regular print
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0.0772
by
Cole, Kris, author.
Call Number
658.302 COL
Publication Date
2013
Summary
Kris Cole throws light on the gap between theory and practice in the fifth edition of 'Management: theory and practice'. She explains management theory in everyday language, and puts it in a context that makes it easy to understand. This resource will help you develop the vocabulary you need to communicate effectively with colleagues and equips you with models and frameworks to tackle management challenges. In addition it will enable you to strengthen your hard skills, like managing poor performance, being more directive and solving problems permanently.
Format:
Regular print
Relevance:
0.0598
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by
Mortiboys, Alan, author.
Call Number
374 MOR
Publication Date
2012
Summary
"The way emotions are handled by the individual and by others is central to the success of learning. Now fully updated with the latest research, Teaching with Emotional Intelligence shows how to manage this influential yet neglected area of learning. This practical book looks at how teachers can develop and use their emotional intelligence to enhance their teaching and their students' learning effectively. Taking the reader step-by-step through the learning process and looking at the relationship from the perspective of both the teacher and the learner, this book will help the reader to: - plan the emotional environment; - learn how to relate and listen to learners effectively; - read and respond to the feelings of individuals and groups; - handle and reveal your feelings as a teacher, as appropriate; - recognise your prejudices and preferences; - improve non-verbal communication; - plan for the physical experience of learners; - deal with your learners' expectations, comments and questions. Containing a number of revised activities, checklists and points for deeper reflection, this book will help all teachers encourage their learners to become more engaged, creative, positive and motivated"--Provided by publisher.
Format:
Regular print
Relevance:
0.0539
by
Backus, Lisa Lynn, author.
Call Number
642.4 BAC
Publication Date
2017
Summary
The job of the Catering Convention Services Manager (CCSM) is varied and diverse. The success or failure of an event can depend on the ability of the CCSM to juggle the components without dropping the ball. Chapters of this book scratch below the surface and impart authors' in-depth industry knowledge that will lead readers from the truth of what a CCSM does on a daily basis versus what the job description states, what emotional and technical skills are required, what employers look for in hiring CCSMs, how to relate to external and internal planners, and execution of catering and convention contracts. It gives an overview of job positions within hotels and facilities that CCSMs will work with necessary to fulfill the contracted legal requirements, providing thorough communication, detailed food and beverage industry information, banquet service styles, menu planning, trade statistics, BEO standards, how to deliver service expectations, and reveals a variety of indoor and outdoor event space setup standards. Included are suggested best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. Most chapters will have website links for more information on specific topics and explanations on how this industry operates within casino properties. The final chapters discuss revenue upsell opportunities for all stakeholders and industry accounting and the paperwork that pulls this fast-paced catering for convention service business all together.
Format:
Regular print
Relevance:
0.0495
by
Pitron, Guillaume, author.
Call Number
338.927 PIT
Publication Date
2023
Summary
A gripping new investigation into the underbelly of digital technology, which reveals not only how costly the virtual world is, but how damaging it is to the environment. A simple 'like' sent from our smartphones mobilises what will soon constitute the largest infrastructure built by man. This small notification, crossing the seven operating layers of the Internet, travels around the world, using submarine cables, telephone antennas, and data centres, going as far as the Arctic Circle. It turns out that the 'dematerialised' digital world, essential for communicating, working, and consuming, is much more tangible than we would like to believe. Today, it absorbs 10 per cent of the world's electricity and represents nearly 4 per cent of the planet's carbon dioxide emissions. We are struggling to understand these impacts, as they are obscured to us in the mirage of 'the cloud'. Some telling numbers- If digital technology were a country, it would be the third-highest consumer of electricity behind China and the United States. An email with a large attachment consumes as much energy as a lightbulb left on for one hour. Every year, streaming technology generates as much greenhouse gas as Spain - close to 1 per cent of global emissions. One Google search uses as much electricity as a lightbulb left on for 35 minutes. All of humanity produces five exabytes of data per day, equivalent to what we consumed from the very beginnings of the internet to 2003 - an amount that would fill 10 million Blu-ray discs which, piled up, would be as high as the Eiffel Tower. At a time of the deployment of 5G, connected cars, and artificial intelligence, The Dark Cloud, the result of an investigation carried out over two years on four continents, reveals the anatomy of a technology that is virtual only in name. Under the guise of limiting the impact of humans on the planet, is already asserting itself as one of the major environmental challenges of the twenty-first century. 'Guillaume Pitron recalls the origins of digital technology and explains how this new communication tool has catastrophic consequences on our environment ... What happens when you send an email? What is the geography of clicks? What ecological and geopolitical challenges do they bring without our knowledge? This is the subject of The Dark Cloud ... For two years, the journalist followed, on four continents, the route of our emails, our likes and our vacation photos.' -Margherita Nasi, Le Monde 'It reveals the environmental cost of a dematerialised sector. Between the strategies of the giants who keep us in the illusion of a clean Internet and the difficulty of feeling pollution that has no taste or smell, the investigator reveals the underside of the Internet.' -Marina Fabre, Novethic Praise for The Rare Metals War- ' E xposes the dirty underpinnings of clean technologies in a debut that raises valid questions about energy extraction.' -Publishers Weekly.
Format:
Regular print
Relevance:
0.0432
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