by
Video Education Australasia
Call Number
TR DVD 658.8 IF
Publication Date
2002
Summary
From humble beginnings in 1942 when Clarrie Mance started the business, Windsor Smith has grown to become one of the countries most prominent and successful footwear companies. This program focuses on the four key elements that make up Windsor Smith's marketing mix and are often described as the 'four Ps': product, price, place and promotion. Looks at each of these areas in relation to the high profile marketing campaigns conducted by the company and also makes reference to marketing objectives, market research, the target market and marketing channels.
Format:
Other
Relevance:
50826.7734
Call Number
TR DVD 158.2 BOD
Publication Date
1999 1998 1997 1996 1995
Summary
Understanding non-verbal communication. Most personal communication is non-verbal. Body language explores how we use gestures, eye movements, and personal space in everyday communication.
Format:
Other
Relevance:
1.7715
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Call Number
TR DVD 302.222 SIL
Publication Date
1997
Summary
This program aims to demystify body language and explains how it can be used, particulary within the hospitality industry.
Format:
Video disc
Relevance:
1.7137
by
Learning Seed Company.
Call Number
TR DVD 153.6 BOD
Publication Date
2007
Format:
Other
Relevance:
1.6853
by
Learning Seed Company.
Call Number
TR DVD 153.6 BOD
Publication Date
2007
Format:
Other
Relevance:
1.6853
by
Ive, Josephine.
Call Number
TR DVD 153.69 SIL
Publication Date
1996
Summary
Aimed at those working in the hospitality industry this program aims to demystify body language and nonverbal communication.
Format:
Other
Relevance:
1.6336
Call Number
TR DVD 658.85 MOR
Publication Date
1989 1988 1987 1986 1985
Summary
John Cleese shows a variety of methods for dealing with awkward customers.
Format:
Other
Relevance:
1.4542
by
Maloney, Noel.
Call Number
TR DVD 338.479194 DEA
Publication Date
1998
Summary
This program looks at the four major tourist groups to Australia (Japanese, Germans, Chinese and Americans), and aims to improve the viewer's understanding of the differences between these cultures and Australian culture. Included are interviews with senior hotel staff, tourists and people in tour companies and restaurants.
Format:
Other
Relevance:
1.3196
by
Ash, Eve.
Call Number
TR DVD 658.3145 DEA
Publication Date
2001
Summary
Presents the 5 main ways for dealing with conflict within organisations by using real life scenarios.
Format:
Other
Relevance:
1.1699
Call Number
TR DVD 658.3145 CON
Publication Date
2002
Summary
Youth (and adults) face interpersonal conflicts on a regular basis; it's a part of our human existence. The resolution steps captured in this presentation are easy to apply to most school/work/ family situations.
Format:
Other
Relevance:
1.1535
Call Number
TR DVD 658.45 NEG
Publication Date
1997
Summary
This program looks at what negotiation means, how to plan for it and how to utilise effective interpersonal skills and strategies to achieve satisfactory outcomes.
Format:
Other
Relevance:
1.0843
Call Number
TR DVD 158.2 ACT
Publication Date
2006
Summary
Active listening is a structured form of listening that improves mutual understanding and ensures clearer communication at work. Often employees and managers miss out on valuable information due to a lack of concentration, which can result in misunderstanding and disappointment at work.
Format:
Other
Relevance:
1.0699
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