Facilitation skills for team leaders / Donald Hackett and Charles L. Martin.

ISBN:

9781560521990

Title:

Author:

Hackett, Donald W., 1945-

Personal Author:

Hackett, Donald W., 1945-

Publication Information:

Menlo Park, Calif. : Crisp Publications, c1993.

Physical Description:

vii, 91 p. : ill. ; 26 cm.

Series:

Fifty-minute series

Series Title:

Fifty-minute series

Subject Term:

Teams in the workplace.

Communication in management.

Added Author:

Martin, Charles L.

Format:

Books

Publication Date:

1993

Publication Information:

Menlo Park, Calif. : Crisp Publications, c1993.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
658.3128 HAC	Book	1	1:CASSETTES	Searching... Unknown

The Crisp Training Essentials Learning Track includes the best self-directed study books at a significant cost savings. To help you learn the essentials of training, this bundle combines the best Fifty-Minute Series books and additional Crisp publications to provide in-depth knowledge of the subject matter. Relevant case studies, self-evaluations, and practical examples help to reinforce key concepts. Instead of ordering one book at a time, simply order the bundle and start your library today.

Introduction

Part 1 Understanding Facilitation?

Background: The Transformation of U.S. Industry

Why Facilitation?

What Facilitators Do

How Facilitation Differs from Training and Presenting

The Facilitator: Managing Structure, Not Content

Part 2 Team Involvement, Decision-Making and Dynamics Encouraging

Participation Rules for Asking Nonthreatening Questions

Types of Questions to Ask Body Language and Facilitation

Making Decisions

Six-Step Problem-Solving Process

Getting Group Agreement

The Importance of Preparation

Running an Effective Team

Meeting Team Life Cycles

Handling Difficult Team Members

What If the Group Still Gets Stuck?

Part 3 Facilitation Tools

Essential Tools

Conclusion

Part 4 Crossword

Facilitation Exercise: Test Your Memory

Example of Fast-Food Flowchart

Crossword Puzzle Solution

Available:*

Bound With These Titles

On Order

Summary

Summary

Table of Contents