Call Number
TR DVD 647.95 WOR
Publication Date
2010
Summary
"Multiculturalism is rapidly increasing in communities throughout the world and subsequently the implications must be considered in the workplace. Many benefits arise from employing a culturally diverse workforce, however a number of challenges also exist and must be recognised. In this program we will identify the primary and secondary differences of diversity, the importance valuing diversity can play in the hospitality industry, and managements role in supporting diversity in the workplace. This program will help viewers develop an understanding of the term 'diversity', how it relates to the hospitality industry and how vital it is to ensure both employee and customer needs are met"--Container.
Format:
Other
Publisher's web site http://www.vea.com.au
Relevance:
0.9620
Call Number
TR DVD 647.94 TEA
Publication Date
2009
Summary
Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback. A brilliant introduction to the teamwork aspect that applies to every tourism & hospitality organisation.
Format:
Books
Relevance:
0.0884
View Other Search Results
by
Smith, Scott.
Call Number
647.94
Publication Date
2018
Format:
Electronic Resources
Relevance:
0.0811
by
Korstanje, Maximiliano E.
Call Number
338.4791
Publication Date
2022
Format:
Electronic Resources
Relevance:
0.0680
by
Pinto Borges, Ana, author.
Call Number
641.013 GAS
Publication Date
2022
Summary
Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the COVID-19 pandemic, and food tourism businesses had to take unique precautions for the health and safety of global consumers. Despite the economic turbulence of the COVID-19 pandemic, there are many strategies available for the restaurant industry to thrive. Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives presents the most recent research surrounding food and gastronomy in relation to hospitality and tourism, highlighting emerging themes and different methods of approach. Concretely, it constitutes a timely and relevant compendium of chapters that offers its readers relevant issues in gastronomy and management strategies in the hospitality industry. Covering topics such as food tourism, organic food production, and restaurant communication, this book is an essential resource for managers, business owners, entrepreneurs, consultants, marketing specialists, government officials, libraries, researchers, academicians, educators, and students.
Format:
Electronic Resources
Relevance:
0.0657
by
Okumus, Fevzi.
Call Number
647.94 OKU
Publication Date
2014
Summary
This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t
Format:
Electronic Resources
Relevance:
0.0657
by
Foskett, David, 1951-
Call Number
647.95 FOS
Publication Date
2007
Format:
Books
Table of contents only http://www.loc.gov/catdir/toc/fy0805/2008270701.html
Relevance:
0.0615
by
Albattat, Ahmad Rasmi, author.
Call Number
658.4056 23
Publication Date
2019
Summary
By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
Format:
Electronic Resources
Relevance:
0.0408
by
Albattat, Ahmad Rasmi.
Call Number
658.477
Publication Date
2019
Summary
By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
Format:
Electronic Resources
Relevance:
0.0388
by
Ogunyemi, Kemi.
Call Number
338.4791068
Publication Date
2022
Format:
Electronic Resources
Relevance:
0.0243
Limit Search Results
Narrowed by: