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ClickView (Firm)
Call Number
XX(303605.1)
Summary
One of the most crucial elements of the care worker's role is their ability to communicate effectively with the individuals they support and each other. This video focuses on verbal, non-verbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication. It also focuses on the importance of confidentiality and following GDPR.
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Other
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95077.7969
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ClickView (Firm)
Call Number
XX(301801.1)
Summary
Health professionals have a responsibility to provide clear, concise and appropriate information to colleagues, patients and the wider community. This essential programme employs a dynamic combination of dramatised scenarios, real footage on the ward, and expert comment from health professionals, to get to the heart of communication in a health care setting. It discusses how nurses can communicate more effectively, and examine blocking behaviours that we can all fall into. It also delves into specific day-to-day situations faced by nurses, demonstrating how to break bad news, providing strategies for effective handover, and responding appropriately to aggression.
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Other
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77634.5547
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ClickView (Firm)
Call Number
XX(301808.1)
Summary
This course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.
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Other
Relevance:
71876.7969
by
ClickView (Firm)
Call Number
XX(301658.1)
Summary
One of the most crucial elements of the care workers role is their ability to communicate effectively with service users and each other. This course focuses on verbal, nonverbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication.
Format:
Other
Relevance:
71876.7891
by
ClickView (Firm)
Call Number
XX(301844.1)
Summary
Integral to the operations of any workplace is effective communication between all staff. It is particularly important in any area of health service delivery and care, including an aged care environment. Communication in the workplace takes on a variety of forms, and this programme looks at the areas particularly relevant to aged care, including verbal and non-verbal communication, formal and in-formal communication, conflict resolution, negotiation, communication between staff, and communication between management and staff. This programme will serve as a valuable training and professional development resource for all workers in an aged care environment.
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Other
Relevance:
71876.7734
by
ClickView (Firm)
Call Number
XX(301755.1)
Summary
In the same vein as the best-selling title, Choice and Challenge: Caring for Aggressive Older Adults Across Levels of Care, this new culture-changing program demonstrates (though real interactions) how person-centred care and knowledge of the resident can reduce dementia-related episodes, such as, sundowning and aggressive-protective reactions when bathing, and wanting to leave. As it pinpoints the crucial role of the CNA as caregiver and friend, it also shows the importance of communicating directly, and creating a true "relationship" with persons with dementia. Caregivers will learn valuable tips to redirect and lessen anxieties for persons with dementia while preserving their personal autonomy and dignity. The program covers: Building and maintaining a relationship Dealing with difficult situations Communicating to show respect Accepting their reality Respecting the person's preferences Encouraging use of remaining abilities
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Other
Relevance:
46125.5039
by
ClickView (Firm)
Call Number
XX(301845.1)
Summary
Australia is experiencing 'population ageing'. Many older Australians are dependent on the care and support of informal care arrangements provided by the family and formal aged care services delivered in the community or in residential aged care homes. Developing and maintaining respectful interpersonal relationships with the client/resident and family through the use of effective and specialist communication skills can achieve successful outcomes of care that promote quality of life in accordance with legislation, regulatory requirements, professional standards and guidelines. This programme discusses various methods and approaches carers can utilise when communicating, ensuring a successful care arrangement for everyone involved.
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Other
Relevance:
0.1693
by
ClickView (Firm)
Call Number
XX(301846.1)
Summary
Effective communication with elderly people living in residential care is the keystone to the delivery of high quality care; care that not only meets the physical needs of patients, but also mental, emotional, social and even spiritual care needs. This high quality programme examines the basic elements of communication and how it can be enhanced to meet the care needs of older people who are living with hearing, vision, speech and cognitive losses. This program also looks at effective communication methods for those from culturally diverse backgrounds.
Format:
Other
Relevance:
0.1693
by
ClickView (Firm)
Call Number
XX(301690.1)
Summary
The job of a nurse can be an extremely demanding one and so it is important that nurses are careful to monitor their health and stress levels to maintain their own well-being. In this informative programme, we identify the various ways that the health of nurses can be easily compromised and strategies that can be employed to enjoy good health. We cover topics of nutrition, exercise and the importance of communication with friends and family. This is an essential programme for all nurses to assist in reducing the risk of becoming ill from stress and maintaining yours and your colleagues health. Includes a special introduction in Chinese.
Format:
Other
Relevance:
0.0811
by
ClickView (Firm)
Call Number
XX(302968.1)
Summary
Our cultural backgrounds, experiences and beliefs can influence our day-to-day behaviour without us even realising it. Within aged care, culture has a major impact on how we work and how we communicate with patients and residents. Often a cultural adjustment needs to take place so that an appropriate and culturally sensitive level of care can be delivered to the aged care client. In this programme we investigate what culture is and how we can make our communication relevant in the face of cultural barriers. We also look at different cultural groups and personal cultural history, while also considering individual religious practices and traditions.
Format:
Other
Relevance:
0.0811
by
ClickView (Firm)
Call Number
XX(301794.1)
Summary
Professional nursing requires a highly sophisticated set of communication skills. Every day, nurses must effectively communicate with people of differing religions, ages, sexes and cultures. To deliver the most appropriate and effective medical treatment to such a broad spectrum of people, nurses must have an understanding of the way different cultures interact. Framed as a discussion forum, this programme offers a starting point for training in transcultural nursing. We define culture and multiculturalism in Australia, and discuss the aspects of transcultural nursing, the dangers of cultural conflict, and effective multicultural communication methods.
Format:
Other
Relevance:
0.0811
by
ClickView (Firm)
Call Number
XX(302018.1)
Summary
During emergency or disaster situations, older adults can be disproportionately at risk. Just In Case' is an excellent resource designed to inform and empower older adults and caregivers to take some basic, but potentially life-saving steps so be prepared in case of an emergency. It examines many of the specific issues that would affect older adults during an emergency, such as personal mobility issues, use of medication, the use of assistive or medical devices and access to communication services. This program is an ideal resource for all health care professionals and care givers.
Format:
Other
Relevance:
0.0772
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