Excerpts

Part 1 Insight 1 Revelations The truth about honesty, charisma, storytelling and more 2 What kind of communicator are you? The truth about your individual style Part 2 How to... Introduction 3 The truth about reading How to, when to. Getting the most out of what you read. 4 The truth about writing Context, grammar, tone of voice and use of plain English 5 Persuasion Learn through advertising -- read the case study -- try it for yourself 6 Writing -- the rules of the tools How to write email, text and web copy 7 Listening How and when 8 Talking How and when 9 Listening and talking -- the rules of the tools 10 Feeling First impressions, body language, culture Part 3 Planning for success 11 Planning Auditing, ditching the time wasters, targeting and achieving 12 Six simple strategies Ways to implement your plan Excerpted from Shut up and Listen!: The Truth about How to Communicate at Work by Theo Theobald, Cary L. Cooper All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.