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ClickView (Firm)
Call Number
XX(304518.1)
Summary
Workplace Excellence: Open Communication & Teamwork is part of the Workplace Excellence Series, a set of documentary case study programs filmed in best practice organizations - an online recruitment business, a travel business, a city government and a school. Open communication and good teamwork is the key to success in all organizations. A practical case study style video set in different organizations demonstrating examples of how they communicate and collaborate in teams.
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Other
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0.5850
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ClickView (Firm)
Call Number
XX(308118.1)
Summary
In this Global and Cultural Sensitivity video you learn that cultural awareness is more than how people look or good manners in business interactions. It means being sensitive to local customs, different company cultures, different traditions and values. Cultural insensitivity can offend or alienate employees, customers, partners and suppliers. Global cultural awareness and sensitivity are crucial in business and modern work life. Get this right and you lay the foundations of successful working relationships. Get it wrong and you can cause offense, lose trust and jeopardize business relations. The Global and Cultural Sensitivity video features a case study of a team having a cultural awareness meeting: Serena is horrified when she sees everyone wearing fancy dress costumes. She explains that this can cause offence. The team learn to be appropriate, observe and follow local ways, never assuming you are superior. Serena advocates the importance of doing further research, and not being insensitive or outspoken about other peoples customs. Dion seeks tips from Tammy when doing business in China. They discuss problems with jargon and gestures. What may be acceptable in some cultures is bad manners elsewhere.
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Other
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0.3062
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ClickView (Firm)
Call Number
XX(308112.1)
Summary
Appreciate Diversity and Inclusion is a timely video that will engage participants as they watch the Cutting Edge team work through their own issues of unconscious bias, micro-aggressions and diversity issues. Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work but not everything goes to plan. Diversity includes ethnicity, age, gender and experience as well as physical, mental and emotional capabilities. Diversity is positive for company culture. Companies that encourage and appreciate diversity and inclusion have a wider range of skills and knowledge in their staff, and appreciate benefits as a result. Employees from different backgrounds bring new ideas, new ways of thinking and new ways of doing things. It is critical that we are all inclusive. A diverse workforce benefits everyone.
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Other
Relevance:
0.3062
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ClickView (Firm)
Call Number
XX(308113.1)
Summary
Brainstorming and Solving Creatively is video designed to encourage people to conduct quality brainstorming and problem solving sessions in a group or individually, and explore solutions to challenges and work issues. Learn to freely share ideas, regardless of position in the company. The aim of spontaneously sharing ideas is to facilitate creative problem-solving but it requires a structured process. In this Brainstorming and Solving Creatively video you will learn from the entertaining Cutting Edge team, to sharpen your mind, be open to ideas, solve with facts and logic and challenge everyone creatively. Gathering as many ideas as possible is an effective approach to problem solving. A mind map can be used to compile a list of possible solutions to a problem. Solutions can sometimes come from crazy ideas. Let go of conventional ways of thinking. Constructively discuss all suggestions, without criticizing them, and give credit where it's due.
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Other
Relevance:
0.3062
by
ClickView (Firm)
Call Number
XX(303582.1)
Summary
Communication skills are an essential skills for every business. This video looks at the three ways that people take in information, the three components of face-to-face communication, and how they should be used together when planning your communications.
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Other
Relevance:
0.2942
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ClickView (Firm)
Call Number
XX(303901.1)
Summary
With increasing complexity in the workplace, effective communication skills are key to people's survival. Peter Quarry outlines to Eve Ash the four key communication skills needed: lean communication (getting straight to the point), connecting with others (social skills), adaptability (learning to read and relate to different types of people) and texting and using social media professionally (understanding the importance of sensitive, respectful and polite messaging).
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Other
Relevance:
0.2942
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ClickView (Firm)
Call Number
XX(303542.1)
Summary
Communication, internally and externally, is central to every aspect of a business's strategy and operations. In this video, four different business people from the UK and Australia provide an insight into the importance of communication, different methods and evaluating them, and what makes business communication effective. The case studies make an ideal resource for students of Business.
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Other
Relevance:
0.2835
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ClickView (Firm)
Call Number
XX(303585.1)
Summary
Answering the telephone is a different skill to face-to-face communication. This clip elaborates on these difference and demonstrates the dos and don'ts of phone conversations. It also looks at the ways in which the internet has changed the way business communicate with customers.
Format:
Other
Relevance:
0.2835
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ClickView (Firm)
Call Number
XX(302359.1)
Summary
Computer networks are at the foundation of Information and Communication Technology. A good understanding of the main elements and functions of computer networks is therefore crucial. This programme provides a comprehensive overview of: the world of networks; wireless LANs and mobile devices; key hardware and software components; wired and wireless protocols; the strengths and limitations of wired and wireless; and network security. Perfect for senior secondary and TAFE in the fields of Information Technology and business, it is also suited to viewers wanting a better understanding of computer networks. Providing up-to-date information, this programme is the ideal guide to the key systems and components of IT networks.
Format:
Other
Relevance:
0.2433
by
ClickView (Firm)
Call Number
XX(302505.1)
Summary
With the emergence of social media technology and the Internet now dominating global communication, this expert-led programme for upper secondary and higher-education viewers shows why online marketing is a vital part of every business model. Director of 2 Sticks Digital, Tim Martin, and the University of Melbourne's Dr. Brent Coker, explain concepts such as Search Engine Optimisation, Pay Per Click, viral and email marketing, as well as how to implement and measure an online marketing campaign. While online success is difficult to predict, viewers will learn that innovative and flexible marketing strategies are crucial to surviving in the digital world.
Format:
Other
Relevance:
0.2433
by
ClickView (Firm)
Call Number
XX(302463.1)
Summary
Employees in an office often come from different walks of life and different cultures. Their personalities are unique, their expectations diverse. But how can we ensure communication in the office is as effective as possible? This programme explores the fundamental business skill of communication in the workplace. The many forms of verbal communication are covered, including oral and written methods such as meetings, speeches, letters and presentations. Similarly, the increasing importance of effective electronic communication is presented. Nonverbal cues such as body language are explored and in summary, the programme discusses strategies for overcoming the barriers to workplace communication.
Format:
Other
Relevance:
0.2433
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ClickView (Firm)
Call Number
XX(302465.1)
Summary
Businesses rely heavily on communication - particularly in the information age of the 21st-century. In today's world it is often necessary to share information with many different people both internally and external to the organisation. Without clear communication, false information could be provided to suppliers, employees or customers, with the end result - confusion, and little hope of success. In this programme we define what effective communication is, what stops it, why it's so important, the communication methods that modern businesses employ, and the importance of ethics in communication. Follow us as we prove the importance of effective communication in business.
Format:
Other
Relevance:
0.2433
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