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ClickView (Firm)
Call Number
XX(304518.1)
Summary
Workplace Excellence: Open Communication & Teamwork is part of the Workplace Excellence Series, a set of documentary case study programs filmed in best practice organizations - an online recruitment business, a travel business, a city government and a school. Open communication and good teamwork is the key to success in all organizations. A practical case study style video set in different organizations demonstrating examples of how they communicate and collaborate in teams.
Format:
Other
Relevance:
0.5850
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ClickView (Firm)
Call Number
XX(307294.1)
Summary
No business, no matter how innovative and amazing it is, will survive if people haven't heard of it. If people don't know something exists, they'll never be able to purchase it. It's time to work on our communication skills.
Format:
Electronic Resources
Relevance:
0.3062
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ClickView (Firm)
Call Number
XX(308112.1)
Summary
Appreciate Diversity and Inclusion is a timely video that will engage participants as they watch the Cutting Edge team work through their own issues of unconscious bias, micro-aggressions and diversity issues. Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work but not everything goes to plan. Diversity includes ethnicity, age, gender and experience as well as physical, mental and emotional capabilities. Diversity is positive for company culture. Companies that encourage and appreciate diversity and inclusion have a wider range of skills and knowledge in their staff, and appreciate benefits as a result. Employees from different backgrounds bring new ideas, new ways of thinking and new ways of doing things. It is critical that we are all inclusive. A diverse workforce benefits everyone.
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Other
Relevance:
0.3062
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ClickView (Firm)
Call Number
XX(308113.1)
Summary
Brainstorming and Solving Creatively is video designed to encourage people to conduct quality brainstorming and problem solving sessions in a group or individually, and explore solutions to challenges and work issues. Learn to freely share ideas, regardless of position in the company. The aim of spontaneously sharing ideas is to facilitate creative problem-solving but it requires a structured process. In this Brainstorming and Solving Creatively video you will learn from the entertaining Cutting Edge team, to sharpen your mind, be open to ideas, solve with facts and logic and challenge everyone creatively. Gathering as many ideas as possible is an effective approach to problem solving. A mind map can be used to compile a list of possible solutions to a problem. Solutions can sometimes come from crazy ideas. Let go of conventional ways of thinking. Constructively discuss all suggestions, without criticizing them, and give credit where it's due.
Format:
Other
Relevance:
0.3062
by
ClickView (Firm)
Call Number
XX(303582.1)
Summary
Communication skills are an essential skills for every business. This video looks at the three ways that people take in information, the three components of face-to-face communication, and how they should be used together when planning your communications.
Format:
Other
Relevance:
0.2942
by
ClickView (Firm)
Call Number
XX(303901.1)
Summary
With increasing complexity in the workplace, effective communication skills are key to people's survival. Peter Quarry outlines to Eve Ash the four key communication skills needed: lean communication (getting straight to the point), connecting with others (social skills), adaptability (learning to read and relate to different types of people) and texting and using social media professionally (understanding the importance of sensitive, respectful and polite messaging).
Format:
Other
Relevance:
0.2942
by
ClickView (Firm)
Call Number
XX(303542.1)
Summary
Communication, internally and externally, is central to every aspect of a business's strategy and operations. In this video, four different business people from the UK and Australia provide an insight into the importance of communication, different methods and evaluating them, and what makes business communication effective. The case studies make an ideal resource for students of Business.
Format:
Other
Relevance:
0.2835
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ClickView (Firm)
Call Number
XX(303585.1)
Summary
Answering the telephone is a different skill to face-to-face communication. This clip elaborates on these difference and demonstrates the dos and don'ts of phone conversations. It also looks at the ways in which the internet has changed the way business communicate with customers.
Format:
Other
Relevance:
0.2835
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ClickView (Firm)
Call Number
XX(302465.1)
Summary
Businesses rely heavily on communication - particularly in the information age of the 21st-century. In today's world it is often necessary to share information with many different people both internally and external to the organisation. Without clear communication, false information could be provided to suppliers, employees or customers, with the end result - confusion, and little hope of success. In this programme we define what effective communication is, what stops it, why it's so important, the communication methods that modern businesses employ, and the importance of ethics in communication. Follow us as we prove the importance of effective communication in business.
Format:
Other
Relevance:
0.2433
by
ClickView (Firm)
Call Number
XX(304362.1)
Summary
BUILD Relationships provides a clear process, BUILD, for establishing positive relationships for a successful sale, a collaborative team or a productive business. Building relationships is at the heart of everything we do, according to psychologist Eve Ash. There is more pleasure and value to be found in relationships that are built from the ground up. Once this video is completed you will have learned to implement the BUILD formula, begin with establishing rapport with the other person, understand what's important to them, initiate engaging communication, listen with an open mind and discover new qualities in them and in yourself.
Format:
Other
Relevance:
0.2433
by
ClickView (Firm)
Call Number
XX(303842.1)
Summary
Ross Campbell of RCA Crisis Management shows the powerful lessons that can be learned from an unfolding crisis. Make people the first priority and anticipate a potential domino effect. He tells Eve Ash you must ensure a reliable communications system, include everyone in the plan, make people a priority and be considerate with communication. This video is one of five powerful videos for any business to employ when developing their crisis management strategy: - Crisis Management Strategy Planning - Managing Crises and Brand Damage - The Power of Checklists in Crisis Management - Running an Effective Crisis Simulation
Format:
Other
Relevance:
0.2433
by
ClickView (Firm)
Call Number
XX(303850.1)
Summary
Ross Campbell, RCA Crisis Management teaches viewers the reasons for and how to identify threats and manage serious risk. Ross explains the importance of identifying threats in advance, considering worst case scenarios and choosing a top team to take control in a crisis. He stresses the importance of scenario planning-preparing and rehearsing, and on having a focus communication and message strategy. This video is one of five powerful videos for any business to employ when developing their crisis management strategy: - Achieving Best Practice in Crisis Management - Managing Crises and Brand Damage - The Power of Checklists in Crisis Management - Running an Effective Crisis Simulation
Format:
Other
Relevance:
0.2315
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