52 activities for improving cross-cultural communication / Donna M. Stringer and Patricia A. Cassiday.

ISBN:

9781931930833

Title:

Author:

Stringer, Donna M.

Personal Author:

Stringer, Donna M.

Publication Information:

Boston : Intercultural, 2009.

Physical Description:

xv, 240 p. ; 28 cm.

Contents:

1. Communication continuum exercise -- 2. Second language walk-in-their-shoes -- 3. Decoding "work speak" workplace -- 4. Alpha-beta partnership -- 5. A fair shake -- 6. The language of gestures -- 7. Rational, emotive, intuitive -- 8. What would you do? -- 9. How would I say that? -- 10. E-mail: communicating across cultures -- 11. Toothpicks -- 12. Building cultural bridges to communication -- 13. Are you listening? -- 14. Communicating policy in a cultural context -- 15. Can anyone hear me? -- 16. Communication solutions -- 17. Persuasion -- 18. My rule/your rule -- 19. Thought bubble role-plays -- 20. Different days: different ways -- 21. Building team communication -- 22. Bridging behaviors -- 23. The intercultural classroom -- 24. What's in a word? -- 25. Pacing -- 26. Switching directions: direct/indirect -- 27. Your choice: style continuum -- 28. Debate or dialogue? -- 29. First impressions -- 30. Sounds like silence -- 31. Me, myself, and e-mail -- 32. High road, low road -- 33. E-mail intent vs. impact -- 34. Be specific! -- 35. My inner rules -- 36. Nondefensive communication -- 37. My name is . . . -- 38. PALS dialogue -- 39. If I woke up tomorrow . . . -- 40. Building style proficiency -- 41. Build a structure -- 42. Talking through touch -- 43. He learned she learned -- 44. I think: you feel -- 45. What a funny thing to say! -- 46. Mr. Ramirez or Jose -- 47. Public/private self -- 48. What do you see? -- 49. Delivering the message -- 50. The "right" fit -- 51. "Meeting" your needs -- 52. How rude was that?

Subject Term:

Intercultural communication -- Activity programs.

Added Author:

Cassiday, Patricia A.

Format:

Books

Publication Date:

2009

Publication Information:

Boston : Intercultural, 2009.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
303.482 STR	Book	1	Standard shelving location	Searching... Unknown

Bound With These Titles

On Order

Summary

Exercises to facilitate effective communication across a wide range of cultural differences

Communication styles and patterns differ vastly among people from different cultures. Every culture has a "communication style norm" and when that style mixes with another, stereotypes and misperceptions arise. 52 Activities for Improving Cross-Cultural Communication explores cross-cultural communication issues with an eye toward increasing understanding and effectiveness.

52 Activities for Improving Cross-Cultural Communication is a practical trainer's manual that includes applications from many sectors, such as business, diversity, cross-cultural fields, and from many trainers in the U.S., Europe, Asia, the Middle East and Latin America. Exercises are organized according to audience, time required to perform and the risk level for participants, a unique feature created by the authors, and are easily adaptable to the user's particular need and situation.

Many of the exercises are written with instructions that address requirements for a specific audience (e.g., gender or generation). There is something for everyone: those who like hands-on, practical activities; those who prefer experiential exercises; and those who learn best through reflection.

Author Notes

Patricia Cassiday is a cross-cultural consultant, trainer, and coach specializing in international transitions. She is the lead facilitator at Collaborative Connection, a consulting firm in the Seattle area.

Donna Stringer, the founder and former president of Executive Diversity Services, is a social psychologist with more than thirty years of experience as a cross-cultural educator and trainer. She has worked with U.S. corporations in 23 countries.