The Thorogood guide to the world's business cultures and how to unlock them [electronic resource] / Barry Tomalin and Mike Nicks.

ISBN:

9781854187772

Title:

Author:

Tomalin, Barry.

Personal Author:

Tomalin, Barry.

Edition:

2nd ed.

Publication Information:

Physical Description:

1 online resource (x, 340 pages) : illustrations

Contents:

Risky business -- How to unlock any culture in the world -- How people think -- Cultural behaviour -- How to increase your cultural sensitivity -- Communication -- Leadership and decision-making -- Teams, motivation and feedback -- Meetings and negotiations -- Gift-giving and hospitality -- Sixteen key markets -- Fact files.

Local Note:

eBooks on EBSCOhost

Subject Term:

International business enterprises.

Intercultural communication.

Corporate culture.

Added Author:

Nicks, Mike.

Format:

Electronic Resources

Electronic Access:

Click here to view

Publication Date:

2010

Publication Information:

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
658.049 22	1:E-BOOK	1	1:ONLINE	Searching... Unknown

Bound With These Titles

On Order

Summary

With the aid of the specially developed 5 COCOs model, expert authors demonstrate how to get your communications right internationally and ensure that meetings, both face-to-face and virtual, go according to plan. Barry Tomalin and Mike Nicks offer strategies and tactics for getting people from different countries on your side, detailing the knowledge you need to make the right impression and to avoid causing offence. The authors provide a framework for understanding any culture in the world, but include specific chapters on the predicted top 16 economies in the world in 2050 (as predicted by Morgan Grenfell bank)."

Reviews (1)

Choice Review

Tomalin and Nicks (UK cross-cultural consultant and business journalist, respectively) assert that globalization makes it imperative that business professionals demonstrate cross-cultural competence. They present the "TRUST" and "Five Cs" models and the "Personal Culture Profile," explaining how these tools can be used to achieve successful cross-cultural interaction. Individual chapters address the importance of and ways to develop cross-cultural competence, cultural sensitivity, communication, leadership, teams, meetings, and negotiations; cultural areas with potential for blunders; and cultural profiles for the ten countries projected to be the "world's leading economies" in 2050, with one-page tabular summaries for each. Readers can consult different parts based on interest. This book benefits from artful organization and flow; clear language; a friendly tone; conclusions and bulleted highlights; concept illustrations via stories, movies, commercials, and popular/scholarly works; and a further reading section. See also Penny Carte and Chris Fox, Bridging the Culture Gap (CH, Dec'04, 42-2301); Gwyneth Olofsson, When in Rome or Rio or Riyadh (CH, Feb'05, 42-3524); Nico Vink, Dealing with Differences (CH, Sep'06, 44-0130); Jeanette Martin and Lillian Chaney, Global Business Etiquette (CH, Oct'06, 44-1030); and Terri Morrison and Wayne A. Conaway, Kiss, Bow, or Shake Hands (2nd ed., CH, Jan'07, 44-2794). Summing Up: Highly recommended. International business and cross-cultural collections at all levels. D. Truty Northeastern Illinois University