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ClickView (Firm)
Call Number
XX(302931.1)
Summary
Learn to give and receive feedback and talk about what has happened using the present perfect tense.
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71876.8125
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ClickView (Firm)
Call Number
XX(304522.1)
Summary
Workplace Excellence: Recognition & Feedback is part of the Workplace Excellence Series, a set of documentary case study programs filmed in best practice organizations - an online recruitment business, a travel business, a city government and a school. People thrive on positive feedback and recognition. It's important to have regular appraisals, discuss career goals with staff, agree on performance goals and guide with feedback.
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71876.7813
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ClickView (Firm)
Call Number
XX(302622.1)
Summary
Marcus leads a team meeting to develop positive feedback approaches, but Carol presents Serena with a less-than-glowing critique. Tammy praises Casey for her support but asks her to avoid telling long stories. Dion commends Carlos for being approachable, but worries that he has encouraged Carlos' tendency to make jokes about women in the office. Sanjay welcomes Sam's endorsement of his opinions, but says Sam's noisy breathing interferes with his ability to concentrate. Throughout the session, Marcus recommends welcoming feedback, staying calm and not defensive, openly discussing the problem and its impact on performance, linking the feedback to rules and agreements, asking the other person for their view and suggestions for solutions, and listening.
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71876.7656
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ClickView (Firm)
Call Number
XX(304693.1)
Summary
In this video, 4 Invaluable Feedback Skills, you will discover that most people find it challenging to give others feedback about their work performance. It can be tough for people to objectively view personal traits and practices that negatively impact on their productivity and coworkers. In this practical video you will learn how to give feedback constructively and professionally so it is more readily accepted. Psychologists Peter Quarry and Eve Ash provide effective ways to give feedback, even when a situation or person is challenging and the person is negative or disagrees with the feedback, or gets very emotional.
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63390.8047
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ClickView (Firm)
Call Number
XX(303865.1)
Summary
Sadhana Smiles explains to Eve Ash how to develop a systematic approach to training that addresses business needs, skill gaps and professional development plans. Sadhana discusses the need to understand the business needs and skill gaps, designing training programs and using a blended learning approach to engage and enthuse your people, with ongoing feedback and evaluation.
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Other
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0.0945
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ClickView (Firm)
Call Number
XX(303840.1)
Summary
Successful HR consultant, Peter Wallbridge gives practical tips for senior managers to plan succession and future roles through the use of a talent review process. Peter explains the talent review process, involving comprehensive information packs, and in-depth discussion and feedback on each individual. Future roles and succession plans are discussed and how to make the process a success.
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Other
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0.0913
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ClickView (Firm)
Call Number
XX(303873.1)
Summary
HR expert Peter Wallbridge explains how to prepare for and manage recruitment like a star. Recruiting, interviewing and hiring are among the top concerns facing HR. We must craft the position description, refine the business story, target the advertising and use top criteria to screen applicants. Use a shortlist with phone interviews, finalize the shortlist and deliver a consistent message. Use an evaluation matrix and ask behavioral interview and situational questions, simulations and work tests. Always give feedback to unsuccessful applicants.
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Other
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0.0857
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ClickView (Firm)
Call Number
XX(302637.1)
Summary
Feelings of disempowerment can cause friction and difficulty between staff and it is important to be able to overcome them and move forward. In this episode Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for feedback, she is harsh and rude, prompting another complaint. Marcus helps Michael deal with his negativity and introduces the black box, encouraging Michael to put his thoughts into the box. Marcus goes through the same process with Carol who is in awe of Marcus' inspirational speech.
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Other
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0.0833
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ClickView (Firm)
Call Number
XX(303280.1)
Summary
Being an engaging and convincing presenter is essential if you want your audience to be fully on board with your message. Carol runs a training session on overcoming fear and changing their presentations from bland to grand. Carol tells Serena she is being long winded, the 'l" in bland. Carol invites everyone to present on a surprise' item, then gives feedback on their performance, linking it to her formula. Steve is the only one to make a grand presentation using great body language and tone.
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Other
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0.0833
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ClickView (Firm)
Call Number
XX(303900.1)
Summary
There is a lot of grumbling about the challenges in hiring and managing millennials (people born between 1980-2000). Peter Quarry makes helpful suggestions to Eve Ash about appreciating their unique strengths, engaging them through a meaningful purpose, understanding what motivates them, ensuring transparency, flexibility of work hours and giving them a say. Peter's suggestions include harnessing their competitive instincts, enabling a culture of gamification and collaboration, and ensuring they are noticed by providing plenty of ongoing feedback.
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Other
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0.0833
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ClickView (Firm)
Call Number
XX(303834.1)
Summary
Sadhana Smiles and psychologist Eve Ash are both former Telstra businesswomen of the year. In this video, Sadhana Smiles outlines her tips for positive speaking: unlocking your passion or enthusiasm and being yourself, knowing that amazing can come from anywhere (but it helps to write down your goals), aiming to inspire by changing the world in which you have influence, and seeking feedback to improve your public speaking skills. She explains how enthusiasm is the key to successful presenting and speaking. Learn how to inspire by being natural and being yourself.
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Other
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0.0811
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ClickView (Firm)
Call Number
XX(303848.1)
Summary
HR consultant Peter Wallbridge and psychologist Eve Ash discuss the do's and don'ts of creating a powerful resume. They look at typical mistakes, how a CV and cover letter can be made compelling, and the value of using action words. Positives should be emphasised, as should volunteering experience, skills accreditation and initiatives. Resumes should be succinct with referees on the last page and the candidate ready to explain gaps. Peter Wallbridge stresses the importance of seeking feedback from trusted others and the necessity of checking for spelling and grammar.
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Other
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0.0811
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