by
McHugh, Donald E.
Call Number
658.4092 22
Publication Date
2004
Summary
Annotation "Golf and the Game of Leadership" shows how qualities like focus, consistency, confidence, and "playing by the rules" all apply to the way one performs in the professional realm. Don McHugh, whose management experience is matched only by his passion for golf, leads readers through 18 "holes" or rules for success.
Format:
Electronic Resources
Relevance:
0.0707
by
Review, Harvard Business.
Call Number
658.812
Publication Date
2010
Summary
Closing individual sales, in most businesses, is not enough for success. Success depends on developing profitable lifetime relationships with customers. But gaining customer loyalty requires hard work, care, and attentiveness. In this book, you'll learn to assess the lifetime value of a customer, and why it makes sense to build loyalty among your target customers. You'll also learn to: - Understand the service-profit chain - Leverage the interrelationships among customer satisfaction, customer loyalty, employee capability, and company profitability - Build and refine a process for delivering extraordinary value to your customers.
Format:
Electronic Resources
Relevance:
0.0598
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by
Tasso, Kim, author.
Call Number
650.13 23
Publication Date
2019
Format:
Electronic Resources
Relevance:
0.0495
by
Langford, Beverly Y., 1942-
Call Number
395.52 22
Publication Date
2005
Summary
Enhance working relationships to build career advantage!
Format:
Electronic Resources
Relevance:
0.0432
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