Introduction to hospitality management / John R. Walker.

ISBN:

9780132369206

Title:

Author:

Walker, John R., 1944-

Personal Author:

Walker, John R., 1944-

Edition:

2nd ed.

Publication Information:

Upper Saddle River, NJ : Pearson Prentice Hall, c2006.

Physical Description:

672 p. : col. ill. ; 26 cm.

Contents:

Ch. 1. Welcome to the hospitality industry -- Ch. 2. Careers in hospitality -- Ch. 3. Tourism -- Ch. 4. The hotel business -- Ch. 5. Rooms division operations -- Ch. 6. Food and beverage operations -- Ch. 7. The restaurant business -- Ch. 8. Restaurant operations -- Ch. 9. Managed services -- Ch. 10. Beverages -- Ch. 11. Recreation, theme parks, and clubs -- Ch. 12. Gaming entertainment -- Ch. 13. Meetings, incentive travel, conventions, exhibitions (MICE), and event management -- Ch. 14. Leadership and management -- Ch. 15. Planning -- Ch. 16. Organizing -- Ch. 17. Communication and decision making -- Ch. 18. Human resources and motivation -- Ch. 19. Control.

Subject Term:

Hospitality industry -- Management.

Format:

Books

Electronic Access:

Table of contents only http://www.loc.gov/catdir/toc/ecip069/2006007209.html

Publication Date:

2006

Publication Information:

Upper Saddle River, NJ : Pearson Prentice Hall, c2006.

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Shelf Number	Material Type	Copy	Shelf Location	Status
647.94068 WAL	Book	1	Standard shelving location	Searching... Unknown
647.94068 WAL	Week loan	2	Standard shelving location	Searching... Unknown

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Summary

For courses in Introduction to Hospitality and Hospitality Management. Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Second Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student's appreciation for the field. This new edition features a new chapter on careers, more coverage of human resources, and its continued dedication to inspiring and developing hospitality professionals.

Preface

Part 1 Introduction

Chapter 1 Welcome to the Hospitality Industry

Chapter 2 Careers in Hospitality

Chapter 3 Tourism

Part 2 Lodging

Chapter 4 The Hotel Business

Chapter 5 Rooms Division

Chapter 6 Food and Beverage Operations

Part 3 Restaurants and Managed Services

Chapter 7 The Restaurant Business

Chapter 8 Restaurant Operations

Chapter 9 Managed Services

Chapter 10 Beverages

Part 4 Recreation, Gaming Entertainment, and Assembly Management

Chapter 11 Recreation, Theme Parks, and Clubs

Chapter 12 Gaming Entertainment

Chapter 13 Meetings, Conventions/Exhibitions, and Event Management

Part 5 Managerial Areas of the Hospitality Industry

Chapter 14 Leadership and Management

Chapter 15 Planning

Chapter 16 Organizing

Chapter 17 Communicating and Decision-Making

Chapter 18 Human Resources and Motivation

Chapter 19 Control

Glossary

Index

For information visit: www.prenhall.com/walker

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Summary

Summary

Table of Contents