by
William Angliss Institute of TAFE.
Call Number
DVD 647.940068 FRO
Publication Date
2005
Summary
This program covers topics such as taking and maintaining reservations, guaranteed and non-guaranteed reservations, changing and cancelling reservations, product knowledge, selling and up-selling, potential reservations problems, handling complaints and more.
Format:
Other
Relevance:
134456.0938
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by
Baker, Sue, 1952-
Call Number
647.94068 BAK
Publication Date
2000
Format:
Books
Relevance:
105488.4531
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