by
Bardi, James A., 1947-
Call Number
647.94068 BAR
Publication Date
1990
Format:
Books
Relevance:
215612.3125
by
Bardi, James A., 1947-
Call Number
647.94068 BAR
Publication Date
2003
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/wiley022/2002024087.html
Relevance:
215612.2813
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by
Bardi, James A., 1947-
Call Number
647.94068 BAR
Publication Date
2011
Summary
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Format:
Books
Relevance:
215612.1719
by
Bardi, James A., 1947-
Call Number
647.94068 BAR
Publication Date
2007
Summary
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Relevance:
215612.0938
Call Number
647.94068 CTH
Publication Date
2010
Summary
The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH
Format:
Books
Relevance:
0.5234
Call Number
647.94 HOT
Publication Date
2009
Format:
Books
Relevance:
0.3536
by
Gee, Chuck Y.
Call Number
647.94 GEE
Publication Date
1988
Format:
Books
Relevance:
0.3441
by
Renner, Peter Franz, 1943-
Call Number
647.94068 REN
Publication Date
1989
Format:
Books
Relevance:
0.2887
by
Kasavana, Michael L., 1947-
Call Number
647.94 KAS
Publication Date
2009
Format:
Books
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0.2611
by
Baker, Sue, 1952-
Call Number
647.94068 BAK
Publication Date
2000
Format:
Books
Relevance:
0.2165
by
Stutts, Alan T.
Call Number
647.94068 STU
Publication Date
2006
Summary
"Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip054/2004027109.html
Relevance:
0.2041
by
Hayes, David K.
Call Number
647.94068 HAY
Publication Date
2006
Summary
"Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005008365.html
Relevance:
0.1970
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