by
Kasavana, Michael L., 1947-, author.
Call Number
647.94068 KAS
Publication Date
2017
Summary
The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry"
Format:
Books
Relevance:
190152.8594
by
Kasavana, Michael L., 1947-
Call Number
647.94068 KAS
Publication Date
2001
Format:
Books
Relevance:
180402.8906
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by
Gee, Chuck Y.
Call Number
647.94 GEE
Publication Date
1988
Format:
Books
Relevance:
0.3441
by
Casado, Matt A., 1937-
Call Number
647.068 CAS
Publication Date
2012
Format:
Books
Relevance:
0.1164
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