Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.
ISBN:
7980789027559
Title:
Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.
Author:
Laws, Eric, 1945-
Publication Information:
New York : Haworth Hospitality Press, 2004.
Physical Description:
244 p. : ill. ; 23 cm.
Format:
Books
Electronic Access:
Table of contents http://www.loc.gov/catdir/toc/ecip0420/2004016723.html
Publication Date:
2004
Publication Information:
New York : Haworth Hospitality Press, 2004.