Hospitality information systems and E-commerce / D.V. Tesone.

ISBN:

9780471478492

Title:

Author:

Tesone, D. V. (Dana V.)

Personal Author:

Tesone, D. V. (Dana V.)

Publication Information:

Hoboken, N.J. : John Wiley & Sons, 2005.

Physical Description:

286 p. : ill. ; 24 cm.

Contents:

Ch. 1. Understanding hospitality information systems and information technology -- Ch. 2. Computer hardware for hospitality -- Ch. 3. Computer software for hospitality -- Ch. 4. Computer networks and telecommunications for hospitality -- Ch. 5. Electronic commerce (E-commerce) -- Ch. 6. E-information and distribution systems -- Ch. 7. E-business strategies and solutions -- Ch. 8. Computer reservation systems (CRS) and global distribution systems (GDS) -- Ch. 9. Property management systems and point-of-sale systems -- Ch. 10. Accounting control and production systems -- Ch. 11. Marketing and human resources management systems -- Ch. 12. Safety, security, and physical plant systems.

Subject Term:

Hospitality industry -- Data processing.

Management information systems.

Electronic commerce.

Format:

Books

Electronic Access:

Table of contents http://www.loc.gov/catdir/toc/ecip0419/2004014936.html

Publication Date:

2005

Publication Information:

Hoboken, N.J. : John Wiley & Sons, 2005.

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Shelf Number	Material Type	Copy	Shelf Location	Status
647.94068 TES	Book	1	Standard shelving location	Searching... Unknown

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Summary

Hospitality Information Systems gives hospitality managers the tools they need to effectively use technology to benefit their business. Beginning with a focus on information technology basics and continuing on to explanations of hardware, software, and technology initiatives prevalent in all aspects of the hospitality industry, this groundbreaking first edition puts an emphasis on management decisions necessary to effectively purchase, implement and execute technology initiatives in a hospitality facility. Hospitality Information Systems gives hospitality managers an edge in conversing with technology professionals, and empowers readers with management awareness and terminology comprehension as it relates to the hospitality industry.

Author Notes

D. V. Tesone, Phd, is Assistant Professor of Hospitality at the Rosen School of Hospitality Management at the University of Central Florida. He is the author of several textbooks as well as articles that have been published in the Journal of Hospitality and Tourism Education and the Journal of Applied Hospitality Management.

Preface

Acknowledgments

Part I General Applications

Chapter 1 Understanding Hospitality Information Systems and Information Technology

Chapter 2 Computer Hardware for Hospitality

Chapter 3 Computer Software for Hospitality

Chapter 4 Computer Networks and Telecommunications for Hospitality

Part II Hospitality Management and the Internet

Chapter 5 Electronic Commerce (E-Commerce)

Chapter 6 E-Information and Distribution Systems

Chapter 7 E-Business Strategies and Solutions

Part III Hospitality Functional Applications

Chapter 8 Computer Reservations Systems (CRS) and Global Distribution Systems (GDS)

Chapter 9 Property Management Systems (PMS) and Point of Sale Systems (POS)

Chapter 10 Accounting Control and Production Systems

Chapter 11 Marketing and Human Resources Management Systems

Chapter 12 Safety, Security, and Physical Plant Systems

Glossary

Index

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Summary

Summary

Author Notes

Table of Contents