by
Kyredis, Katrina.
Call Number
TR DVD 658.406 CHA
Publication Date
2008
Summary
"Large organisations only survive in today?s highly competitive environment if they have the ability to effectively deal with change. And, as changes go, they don?t come much bigger than recent smoking bans and ensuring challenges for the hospitality industry. In this dynamic program, we examine change, the internal and external forces behind it, the restraining forces that prevent it, change implementation and evaluation. With examples and interviews specifically about the changes to smoking laws from the Australian Institute of Management, Club Med, Lindeman Island and the Hotel Motel and Accommodation Association of Victoria, this is a practical and information-packed program that will change the way students think about change!"--Container.
Format:
Other
Relevance:
0.1543
by
Rutherford, Denney G., 1942-
Call Number
647.94068 HOT
Publication Date
2007
Summary
"Hotel Management and Operations, Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing different points of view through contributions from sixty leading industry professionls and academics. Within a coherent theoretical structure, this updated Fourth Edition enables readers to formulate their own ideas and solutions." "Complete with extensive references and suggestions for further reading, Hotel Management and Operations, Fourth Edition is an ideal book for university hospitality programs and management training programs within the hotel industry."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip0512/2005011811.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005011811-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005011811-d.html
Relevance:
0.1361
View Other Search Results
by
Weissman, Michaele.
Call Number
641.3373 WEI
Publication Date
2008
Summary
"In God in a Cup, journalist and late-blooming adventurer Michaele Weissman treks into an exotic and paradoxical realm of specialty coffee where the successful traveler must be part passionate coffee connoisseur, part ambitious entrepreneur, part activist, and part Indiana Jones. Her guides on the journey are the nation's most heralded coffee business hotshots - Counter Culture's Peter Giuliano, Intelligentsia's Geoff Watts, and Stumptown's Duane Sorenson." "Weissman tells the tale of an odyssey she shares with these and other brash visionaries who devote themselves to coffee with near-religious fervor, unquenchable energy, and geek-like attention to detail. This journey through the rituals and rivalries of today's ultra-premium coffee business begins in a sweltering Central American hotel, where "cupping" competition judges sniff and spit their way through hundreds of cups, detecting tobacco, chocolate, and blueberry in the brews."--BOOK JACKET.
Format:
Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0808/2008001363-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0808/2008001363-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0808/2008001363-t.html
Relevance:
0.1195
by
Bardi, James A., 1947-
Call Number
647.94068 BAR
Publication Date
2007
Summary
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Format:
Books
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Relevance:
0.1195
Limit Search Results
Narrowed by: