Studying hospitality - Beyond the Envelope [electronic resource].

ISBN:

9781846636059

Title:

Author:

Lashley, Conrad.

Personal Author:

Lashley, Conrad.

Publication Information:

Bradford : Emerald Group Publishing Limited, 2007.

Physical Description:

1 online resource (83 p.)

Series:

International Journal of Culture, tourism and Hospitality Research - Issue 3, Volume 1

General Note:

Description based upon print version of record.

Contents:

Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Studying hospitality: beyond the envelope; The hospitality phenomenon: philosophical enlightenment?; Uncontested space; Discovering hospitality: observations from recent research; Consumer participation in commercial hospitality; Hospitality through poetry: control, fake solidarity, and breakdown; Hospitality and eroticism

Subject Term:

Culture and tourism -- Research.

Culture and tourism.

Hospitality industry -- Research.

Hospitality industry.

Format:

Electronic Resources

Electronic Access:

Click here to view book

Publication Date:

2007

Publication Information:

Bradford : Emerald Group Publishing Limited, 2007.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
642.5	1:E-BOOK	1	1:ON-DEMAND	Searching... Unknown

Bound With These Titles

On Order

Summary

An emerging hospitality studies focus among academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. The papers in this e-book, guest edited by a leading researcher in the field, provide a flavor of some of the research themes that social science perspectives suggest. The study of host and guest transactions extends beyond commercial hospitality management activities; a large number of human interactions can be better understood through host and guest transactions. Commercial hospitality management through service quality management, employee relations, customer and employee transactions as well as the development of customer loyalty can also be informed by the study of hospitality through the study of host guest transactions.