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ClickView (Firm)
Call Number
XX(301229.1)
Summary
This programme discusses the issue of classroom bullying behaviours and offers thought-provoking management solutions for teachers who need to address this type of behaviour.
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0.0981
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ClickView (Firm)
Call Number
XX(301244.1)
Summary
WARNING: Aboriginal and Torres Strait Islander viewers are warned that the following program may contain images and voices of deceased persons. Every summer our television screens show emotional scenes of burning homes and heroic firefighters, and again questions are raised about the place of fire in the Australian environment. Far from being a total disaster for native Australian forests, we know that our indigenous flora can survive and even thrive in the aftermath of a fire. However, the overall effect of fire on Australian ecosystems is still a topic of intense study and debate.
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Other
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57340.0273
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ClickView (Firm)
Call Number
XX(301348.1)
Summary
Floods can cause enormous devastation that has lasting social, psychological, economic and environmental impacts on a community. Flooding can also be a seasonal weather event that helps sustain life across many ecosystems. In this interview led programme we look at: the causes and consequences of flooding; the 2005 flood event in Carlisle, UK; the 2011 flood event in Queensland, Australia; the impact of climate change; and flood management and mitigation alternatives. We talk with engineers, including an environmental engineer, hydrologists, a senior advisor for emergency risk management, and the Chief Executive of the Carlisle City Council. Ideal for middle and senior secondary to TAFE in geography, engineering and environmental studies, it is a fascinating exploration of the wide ranging impact a natural hazard can have.
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0.0772
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ClickView (Firm)
Call Number
XX(301804.1)
Summary
Case management is becoming a prominent and successful tool of modern healthcare. Putting the client firmly at the centre of a collaborative process, it can be mediated by doctors, social workers, nurses, and a range of vocationally qualified staff. It's tricky, but is guided in all cases by a recognized set of standards that can help bring about optimal outcomes in highly complex environments.
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71876.7734
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ClickView (Firm)
Call Number
XX(301359.1)
Summary
Knowledge of the complex interactions contained in a farm environment, and their contribution to a successful business enterprise; is an important part of understanding the agricultural industry. This program explains and illustrates the inputs, outputs, processes and boundaries of farm systems, as well as the factors that affect production. These include: climate, soils, weeds, pests, diseases, microbes and invertebrates. Sustainable farming practices are also examined, including how technology and innovation has contributed to changing farm management practices.
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Other
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0.0857
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ClickView (Firm)
Call Number
XX(301360.1)
Summary
Farmers have always needed to go out and poison, trap and shoot foxes to keep their numbers down, but now Australian scientists have come up with a more effective and humane solution, by developing a contraceptive vaccine to control pest populations, including foxes, rabbits and mice. Zoologist Michael Archer says harvesting is the only way to ensure that kangaroos survive. It's important to put an economic value on kangaroos and not treat them as pests to be culled. In this way the populations are monitored and managed and protected from demise. Attempting to clone the Tasmanian Tiger, scientists are trying to use DNA from a preserved specimen to bring the thylocene back from extinction.
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Other
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95077.7656
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ClickView (Firm)
Call Number
XX(302798.1)
Summary
The resort office is the hub of any resort. It is where hotel reservations are processed, rooming lists issued and transfers arranged. It is the focal point for hoteliers and other suppliers, such as excursion providers and venue owners - and of course, the working base for resort representatives. This film takes a look inside the resort office. Featuring a presenter and extensive interview grabs from Pete Constanti, CEO of Group Destination Management for one of Britain's premier travel and tourism companies, Thomas Cook, it covers the role of the resort office, the rooming list, excursions and complaints and emergencies. Students of travel and tourism will find the insights offered by this program fascinating - it is an ideal resource for anyone studying or training for a career in this growing industry.
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0.0737
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ClickView (Firm)
Call Number
XX(302801.1)
Summary
This programme provides a behind-the-scenes look at the staging of a significant series of events from the Eureka 150 held in Ballarat, Australia in 2005. This historic event incorporated activities and entertainment targeted at many groups, with much community involvement. This programme explores the stages of organising a large event, the planning, leading and controlling required, finishing up with the criteria to successfully evaluate an event.
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Other
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63390.8125
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ClickView (Firm)
Call Number
XX(302685.1)
Summary
Managers don't necessarily need a powerful magnetic personality to effectively lead their people. What's more important is an awareness of how leadership depends on an ability to motivate people. Chapter 1: Valuing Their Job. Learn how to give them confidence in the value of their job, put their job in context, give positive examples, and how to focus on the importance of their job. Chapter 2: Valuing the Individual. Give them confidence in their value as individuals, mention the challenges, and praise them. Chapter 3: Valuing the Team. Discover the importance of giving them confidence in their value as a team, how to feel, think and work like a team. Chapter 4: Making Decisions. Discover the key aspects in making decisions such as consulting, identifying who will be affected, checking the facts with them, getting their opinions, making the decisions, communicating it, and following up.
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Other
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71877.9141
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ClickView (Firm)
Call Number
XX(302686.1)
Summary
Almost all managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. This course introduces counselling techniques and active listening for managers. Chapter 1: Setting the Scene for Counselling. Includes setting the scene for counselling, setting up the meeting in advance, and how to provide a private, unhurried and confidential experience. Chapter 2: A Counselling Meeting. Learn how to encourage them to talk through their problems, the importance of not imposing solutions, and the need to set a review date. Chapter 3: Active Listening. The key elements covered include maintaining attention, the use of positive body language, how to use reflective listening techniques, and how to summarise.
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Other
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85043.7500
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ClickView (Firm)
Call Number
XX(302687.1)
Summary
Absenteeism costs organisations billions in revenue every year. But when someone calls in sick, it doesn't necessarily mean that they're unwell. Managers can deal with this sensitive subject area in three simple stages. Chapter 1: Recognising Absenteeism. Learn how to acknowledge the problem, look out for signs and patters, how to keep records so you have the facts, and how to tackle absence as soon as possible. Chapter 2: Reasons for Absenteeism. The best approach to finding out the reasons behind absenteeism is to do it face to face, but don't forget to prepare your emotions and the facts, then ask what is wrong and probe. Chapter 3: Solutions to Absenteeism. Steps to solving issues of absenteeism include getting them to take responsibility, but be prepared to be flexible, agree a plan of action, and learn how to monitor.
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Other
Relevance:
71877.9141
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ClickView (Firm)
Call Number
XX(302694.1)
Summary
Understanding the importance of coaching and then learning how to coach is an essential part of managers' job. With the right teaching, managers can improve peoples' performance and motivation. Coaching is an invaluable tool for helping individuals and the business develop together. Chapter 1: Preparing to Coach. Preparing to coach requires you to agree on the topic and to identify the goals. Chapter 2: Coaching Goals. The ultimate goal of coaching is to promote discovery, listen actively and set parameters. Chapter 3: Coaching Tips. Tips for effective coaching are covered in this chapter, including authorising and empowering, and how to recap. Chapter 4: Setting SMART Targets. Discover how to ensure your SMART targets are specific, measurable, agreed upon, realistic, and timed.
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71877.9219
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