Call Number
DVD 642.4 FOO
Publication Date
2012
Summary
"From creation to execution and everything in between, planning and catering for any special occasion involves a number of ingredients. This fast-paced, entertaining program takes viewers behind the scenes at large-scale catering events, as chefs and organisers from Peter Rowland Catering and G'day Chef Catering offer advice on menu planning, kitchen workflows, time management and performing on the day. Food Technology learners in lower and middle secondary will be exposed to a vibrant, hands-on industry, where a passion for food can lead to an exciting career path"--Container.
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Other
Publisher's web site http://www.VEA.com.au
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0.0772
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Video Education Australasia.
Call Number
TR DVD 647 MAN
Publication Date
2011
Summary
"Dissatisfied customers, miscommunication between staff, alcohol affected patrons, personality clashes: conflict is a daily part of working in hospitality. This is why it is so important that we all have finely tuned conflict management skills. This program will equip hospitality workers with the skills and knowledge they need to handle all forms of conflict with openness, honesty and empathy. We find out how to identify potential causes of conflict and act before the situation escalates. We also discover situational techniques to resolve conflict and learn the importance of follow-up such as incident reports and action plans"--Container.
Format:
Other
Publisher's web site http://www.VEA.com.au
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1.5953
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Video Education Australasia.
Call Number
DVD 647.94 FIV
Publication Date
2011
Summary
"In this comprehensive examination of what it takes to provide world class service, we visit SkyCity Darwin, a five star international hotel, and discover valuable lessons from the hotel's experienced leadership and management team. In it, we learn how five star service starts at the point of first contact, with open body language, active engagement, and effective handling of complaints. We see how empowering staff with responsibility, and celebrating their achievements leads to service excellence. Finally we go behind the scenes into the kitchen to witness how mastery comes from the passionate pursuit of innovation. This is an engaging look at modern workforce issues, including excellence, diversity and inclusive practices"--Container.
Format:
Other
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0.6358
Call Number
DVD 658.4083 ENV
Publication Date
2010
Summary
Businesses have always had to respond to different external influences. It was technology in the 80s and security in the 90s, but now a new challenge has emerged - climate change. Business owners are fast realizing that reducing their environmental footprint is not just a PR exercise, it's vital to their future. This program features a case study of businesses that have developed unique approaches to sustainability. Their visionary leaders reveal how becoming 'green' has helped make their businesses stronger and more financially viable. Through interviews we discover the problems they faced, the benefits of change and their organization's future directions.
Format:
Other
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0.9051
Call Number
DVD 658.022 STA
Publication Date
2010
Summary
This program investigates what it takes to be a small business owner, including legal implications, product demand and niche markets, making a business profitable and the importance of choosing the correct name for your business.
Format:
Other
Relevance:
0.1250
Call Number
TR DVD 796.5 RIS
Publication Date
2010
Summary
"There are risks involved with all outdoor activities. They make the experience challenging, adventurous, and ultimately rewarding. But how we assess and manage those risks is the key to having fun in the great outdoors. This program addresses the nature of risk, including positive and negative consequences and emphasises the importance of personal responsibility in managing risk. An overview of how to identify, assess and reduce risks in recreational settings is provided. We meet Peta Whitford, Education Development Officer at Orienteering Victoria who walks us through the potential risks and rewards of outdoor activity"--Container.
Format:
Other
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77568.8281
Call Number
TR DVD 368.11 RIS
Publication Date
2010
Format:
Other
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77567.5000
Call Number
TR DVD 363.7 WOR
Publication Date
2010
Summary
"In today?s world, environmental management, energy efficiency and waste reduction have become synonymous with business success. This programme includes topics on current environmental issues such as energy efficiency, carbon footprints and e-waste. It also showcases real-world examples of environmentally friendly work practices in action. Workplace Environmental Awareness is a must-have training tool for inspiring change, reinforcing established practice, and for creating a positive platform for discussion." -- website.
Format:
Other
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1.2327
Call Number
DVD 641.5 BIG
Publication Date
2010
Summary
"This three-part series sees Michelin-starred chef Heston Blumenthal apply his ingenious culinary techniques to try and restore the fortunes of one of Britain's most conventional yet iconic food brands".
Format:
Other
Relevance:
1.7824
Call Number
DVD 641.812 PRE
Publication Date
2009
Summary
Having the skills and knowledge required to prepare and present appetisers, sandwiches and salads is crucial to successful operation of any commercial kitchen or catering business. This program takes you through the steps involved in making, preparing, and presenting these ever evolving dishes while discussing useful tips that will enhance the quality of your food preparation. Along the way we apply kitchen hygiene and safety, time management, how to minimise waste, and the historical development of the foods being prepared, while highlighting the best methods for storing both fresh and pre-prepared produce.
Format:
Other
Relevance:
0.0913
by
Ramsay, Gordon.
Call Number
DVD 641.5973 HEL 6
Publication Date
2009
Summary
"Back in the kitchen and cooking with gas, Gordon is certain to make temperatures rise as 12 more restaurateur hopefuls pit their wits and cooking skills against each other, under his watchful eye. The prize for the lucky winner is the chance to run their own restaurant."--Container
Format:
Other
Relevance:
0.8631
Call Number
TR DVD 658.3125 TEN
Publication Date
2008
Summary
"Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical tips on how to conduct an appraisal interview to achieve positive and useful outcomes that will benefit the employee and whole organisation."-- container.
Format:
Other
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1.2281
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