by
Svyantek, Daniel J., editor.
Call Number
658.4056 23ENG20211129
Publication Date
2022
Summary
"The COVID-19 pandemic provides an illustration of how chaotic change to large systems are caused by small, seemingly insignificant environmental events such as the initial case(s) of COVID-19 in China. From this small starting point for the pandemic, there have been (and continue to be) millions of lives lost and trillions of dollars spent trying to alleviate the effects of the COVID-19 pandemic. World government and corporate leaders are striving to deal with this pandemic, but uncertainty is felt across the globe. Unprecedented strategies (e.g., the United States government's multi-trillion-dollar stimulus package (s)) have been used to halt the spread of COVID-19. These small events cascade throughout larger and larger systems leading to unforeseeable consequences. Organizations must experiment and make decisions on how to react. Decisions must be made and implemented to see what the effects of these decisions are. The chapters in this volume provide important insights for all organizations during this time of crisis. The chapters express bottom-up and top-down approaches to a crisis-initiating environmental change by organizations. The chapters provide insight into the way organizations perceive the effect of COVID-19 as 1) a permanent or transitory change in the organization's environment; and 2) as a crisis or opportunity. Taken together, the chapters provide both scientists and practitioners with a starting point for understanding the impact of COVID-19 on organizational theory and on management practice for readers"--
Format:
Electronic Resources
Relevance:
1.8823
by
Ziakas, Vassilios.
Call Number
394.2068
Publication Date
2021
Summary
The first text to fully explore the issue of ownership and governance of international events. Split onto two distinct parts of 'Theory' and 'Cases', it presents cases from sports as well as non-sports events, in addition to general principles regarding ownership and governance based on historical, legal and managerial considerations.
Format:
Electronic Resources
Relevance:
63392.9219
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by
Toubes, Diego R., 1966- editor.
Call Number
338.4791 RIS
Publication Date
2021
Format:
Electronic Resources
Relevance:
42525.7539
by
Strentz, Thomas.
Call Number
362.88 23
Publication Date
2013
Format:
Electronic Resources
Relevance:
1.5962
by
Laws, Eric, editor.
Call Number
338.4791 TOU
Publication Date
2013
Summary
Don't wait until it's too late to learn how to manage a crisis situation The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels. This timely book examines a range of conceptual issues, including crisis communication and the safety of employees of the industry, and features case studies of responses to the World Trade Center terrorist attacks, SARS, the 1999 Austrian avalanche disaster, and the epidemic of foot-and-mouth disease in the United Kingdom. As new crises emerge, it's essential that the tourism industry be prepared to minimize the impact on both hosts and guests. Tourism Crises identifies key issues that need to be addressed in dealing with future incidents, examining specific cases of management success and failure with suggestions for improved responses. Academics, practitioners, and professionals discuss effective methods of maintaining yield during crisis situations, offering analysis, reflection, and new management strategies. Topics addressed in Tourism Crises include: the significance of communication in crisis situations keeping the media informed attracting business after the crisis has passed how alpine areas can respond to the dangers of avalanches the effect of the SARS epidemic on Hong Kong, Singapore, and Japan a typology of tourism crisis terms employee work stress in crisis situations quantifying the effects of tourism crises how tourism managers have re-tooled their promotional campaigns after 9/11 and much moreTourism Crises is a must-have for tourism professionals, practitioners, and academics as they develop new agendas for dealing with future crisis situations.
Format:
Electronic Resources
Relevance:
52746.4492
by
Shrivastava, Paul.
Call Number
330.90511 23
Publication Date
2012
Summary
This title is motivated by the simple hope that the cloud of the global financial crisis may yet have a silver lining - that political leaders, economists, and management scholars might seize this opportunity to reflect critically on the assumptions, practices, and infrastructures that have precipitated the crisis and to imagine and create new forms of organization that sustainably enhance the well-being of global stakeholders.
Format:
Electronic Resources
Relevance:
0.9361
by
Helsloot, I. (Ira)
Call Number
363.34
Publication Date
2012
Summary
"We live in turbulent times with continents and nations facing ever-heightening risks such as natural disasters, intense and protracted conflicts, terrorism, corporate crises, cyber threats to infrastructures and mega-events. We are witnessing the rise of mega-crises and a new class of adversity with many unknowns. The prospect of mega-crises presents professionals and students in the field of crisis management with four major tasks. First, they should engage in 'deep thinking' about the causes of the increasing occurrence of mega-crises. Second, they should identify and work through the dominant trends which complicate contemporary crisis management. Third, they should upgrade institutional crisis management capacity. Fourth, they should improve societal resilience since no institutional complex can mitigate or manage these mega-crisis on its own. This book is divided into four primary parts, each of which looks at one facet of mega-crises. Part I focuses on the concept of a mega-crisis and mega-crisis management; Part II examines crisis management of mega-natural disasters; Part III evaluates crisis management of man-made mega-crises; and Part IV identifies mega-threats and vulnerabilities. Additional major topics include Hurricane Katrina; Hurricane Gustav; the London Bombings; the Mumbai Terrorist Attacks of July 7, 2005; corporate meltdowns; the subprime crisis; the Olympic Games; electricity grids; global climate change; the Dutch Delta; risks to food security; and mega-crises and the Internet. This comprehensive text will provide practitioners and academics with the results of an across-the-board research effort in the prospects, nature, characteristics, and the effects of mega-crises"--Provided by publisher.
Format:
Electronic Resources
Relevance:
1.5237
by
Alpaslan, Can M. (Can Murat), author.
Call Number
658.477 22
Publication Date
2011
Summary
Annotation This title addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11?
Format:
Electronic Resources
Relevance:
1.5495
by
Ahmed, Nafeez Mosaddeq.
Call Number
363.09051 22
Publication Date
2010
Format:
Electronic Resources
Relevance:
0.7196
by
Slatkin, Arthur A.
Call Number
363.232 23
Publication Date
2010
Summary
This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiat.
Format:
Electronic Resources
Relevance:
0.9411
by
Ritchie, Brent W.
Call Number
338.4791068 RIT
Publication Date
2009
Format:
Books
Relevance:
63390.6641
by
Kador, John.
Call Number
659.2 22
Publication Date
2009
Summary
From Jessie Jackson to Eliot Spitzer, JetBlue to John Edwards, the news is filled with public apologies - some effective and some not so. At some point everyone needs to make an effective apology. Effective Apology is a survival guide for all of us who find a need to apologize in our business or professional work, either for ourselves or for our organizations. The news is flooded with stories of people apologizing. But we dont need more apologies, says author John Kadorwe need better ones. Too many people miss tapping into the transformative power of apology to restore strained relationships.
Format:
Electronic Resources
Relevance:
0.8497
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