by
Tasso, Kim, author.
Call Number
650.13 23
Publication Date
2019
Format:
Electronic Resources
Relevance:
47544.0586
by
DuBrin, Andrew J., author.
Call Number
658.3 DUB
Publication Date
2015
Summary
Focusing on todays work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment.
Format:
Books
Relevance:
0.7949
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by
Clayton.
Call Number
658
Publication Date
2013
Format:
Electronic Resources
Relevance:
0.8148
by
Bronson, Howard F., 1953-
Call Number
658.8 22
Publication Date
2011
Format:
Electronic Resources
Relevance:
1.5808
by
Miller, Peter, 1955-, author.
Call Number
658.4092 MIL
Publication Date
2011
Summary
Leadership research demonstrates that there are serious shortcomings in the quality and competence of leaders in our organizations. The recent global financial crisis has also reminded us that, if our society and economies are to move forward sustainably, we must have the right kind of leaders and the right kind of leadership throughout our organizations. The Leader in You: Developing Your Leadership Potential has been framed to be useful to all individuals who are currently in leadership roles, from chief executives to frontline managers, and for those who wish to step up to a leadership role. Organizations can also utilize this book to assist their leaders to increase their leadership potential or to complement leadership development programs.
Format:
Books
Relevance:
0.8515
by
Anastasi, Thomas E.
Call Number
658.421 22
Publication Date
2010
Format:
Electronic Resources
Relevance:
1.1924
by
Liebowitz, Bernard.
Call Number
658.409 22
Publication Date
2010
Summary
This workbook is designed for CEOs, executives, and senior managers who have been assigned to a new position with sufficient authority, if not an explicit mandate, to enact change. My intent is to provide a foundation for how the executive can successfully introduce change into an organization by taking into account the various barriers erected when even the notion of change is first introduced. The workbook provides a basic introduction to the dynamics of organizations that must be understood in order to introduce change successfully.
Format:
Electronic Resources
Relevance:
0.0657
by
Levit, Alexandra, 1976-
Call Number
650.10842 22
Publication Date
2009
Format:
Electronic Resources
Relevance:
0.0884
by
Lee, Jean (Jean S. K.)
Call Number
658.0450951 22
Publication Date
2009
Format:
Electronic Resources
Relevance:
1.0610
by
Parker, Glenn M., 1938-
Call Number
658.4022 22
Publication Date
2009
Format:
Electronic Resources
Relevance:
1.0487
by
Doane, Darryl.
Call Number
658.43
Publication Date
2008
Summary
These are trying times. The economy has created an environment that forces customers to make more decisions, be more selective and cut back on items they may not have given a second thought to only a year ago. How can you ensure your company survives and thrives? The Constant Customer has the answer. It lays out the necessary guidelines to establishing the proper environment for the constant customer who comes back again and again and again. This book contains guidelines, suggestions, insights and actions to help you. It also offers actions to be taken immediately including always taking care
Format:
Electronic Resources
Relevance:
1.2900
by
Michelli, Joseph A., 1960-
Call Number
658.4092 MIC
Publication Date
2008
Summary
"The New Gold Standard takes you on an exclusive tour behind the scenes of the Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and award-winning Leadership Center, best-selling author Joseph Michelli explored every level of leadership within the organization. He emerged with key principles that provide a customer experience unlike any other." "The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization."--BOOK JACKET.
Format:
Books
Relevance:
0.6075
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