Part One : The reflective moment -- The courage to become [Youth in Care Network in Canada leaders] / Linda Manser -- How then shall i lead? The journey of leadership in a faith community / Ida Mutoigo -- Life after a charismatic leader / Bernard Voyer.

Part Two : The analytic mindset -- Leadership in the eye of a storm : lessons in crisis management for National Sports Organizations [Canadian Olympic Committee examples] / Margaret McGregor -- Evaluating the performance of non-profit organizations : An examination of the performance index for the Donner Awards / Jerry V. Demarco -- Renewal of a youth-serving organization : lessons and stories shared through an ecocycle metaphor / Marc Langois.

Part Three : The Global Mindset -- First Nations children and families : in search of a voluntary sector [Aboriginal or Native peoples, British Columbia reserves] / Cindy Blackstock -- Letting or Making global collaboration happen? An exploration of collaborative efforts among NGOs [i.e. reducing third world debts, eliminating land mines, trading relations for developing countries, etc. / Alain Roy.

Part Four : Collaborative mindset -- Embracing donor investment [charities, donors] / Charlotte Cloutier -- Can't we be friends? An ethical exploration of the nature of the relationship between fundraisers, donors, and the charities they support / Robert Ryan -- Health communication, collaboration, and ethics : working with the private sector to influence consumer behaviour [consumer information dissemination, collaboration with pharmaceutical companies] / Elizabeth Moreau -- Bridging strategies for Amnesty International / Lily Mah-Sen.

Part Five : The Catalytic mindset -- A snowball's change : children of offenders and Canadian social policy [esp. single mothers and Aboriginal (Native peoples, First Nations) women -- Ignored by the correctional (justice) system / Shawn Hayes -- Public dialogue : bridging the gap between knowledge and wisdom [Citizens' juries, participatory budget processes, deliberative dialogues] / Jacquie Dale -- Social entrepreneurship : the power and potential of mission-based businesses [Actua] / Jennifer Flanagan -- Conclusion : The practice of ethics and the voluntary sector / Frederick Bird.