Intro -- Contents -- Note on editors -- List of contributors -- Note on CIB -- Note on Think Lab -- Acknowledgements -- Preface -- PART 1 THE CONTEXT FOR INNOVATION -- 1 A global agenda for revaluing construction: the client's role -- 2 Revaluing construction: implications for the construction process -- 3 Is the client really part of the team? A contemporary policy perspective on Latham/Egan -- 4 Enabling clients to be professional -- 5 Challenging the illusion of the all powerful clients' role in driving innovation -- 6 Reifying the client in construction management research? Alternative perspectives on a complex construct -- 7 A proposed taxonomy for construction clients -- 8 Clients' roles and contributions to innovations in the construction industry: when giants learn to dance -- 9 Setting the game plan: the role of clients in construction innovation and diffusion -- 10 Clients as innovation drivers in large engineering projects -- 11 Knowing differently, innovating together? Exploring the dynamics of knowledge creation across boundaries in clients' design teams -- 12 The role of the client in the innovation processes of small construction professional service firms -- 13 Client-oriented contractor innovation -- 14 Driving innovation in construction: a conceptual model of client leadership behaviour -- 15 Critical actions by clients for effective development and implementation of construction innovations -- PART 2 THE INNOVATION PROCESS -- 16 Overcoming resistance to innovation: the integration champion in construction -- 17 Client-driven innovation through a requirements-oriented project process -- 18 Knowledge management supports clients driving innovation: two case studies -- 19 Implementing innovations in infrastructures for the built environment: the role of project developers, customers and users -- PART 3 MOVING IDEAS INTO PRACTICE.

20 Client driven performance improvement strategies for the construction industry: development and implementation challenges -- 21 Public policy, clients and the construction industry -- 22 Value for money versus complexity: a battle of giants in the public sector? -- 23 The role of the professional client in leading change: a case study of Stanhope plc -- 24 Customer focus: time, the enemy of desire - a contractor developer perspective -- 25 The role of the client in building site innovations -- 26 A complex systems approach to customer co-innovation: a financial services case study -- Index.