Second-wave enterprise resource planning systems [electronic resource] : implementing for effectiveness / edited by Graeme Shanks, Peter B. Seddon, and Leskie P. Willcocks.

Cover image for Second-wave enterprise resource planning systems [electronic resource] : implementing for effectiveness / edited by Graeme Shanks, Peter B. Seddon, and Leskie P. Willcocks.

ISBN:

9780511674990

9780511815072

9780511671746

Title:

Second-wave enterprise resource planning systems [electronic resource] : implementing for effectiveness / edited by Graeme Shanks, Peter B. Seddon, and Leskie P. Willcocks.

Author:

Shanks, Graeme, 1951-

Publication Information:

Cambridge, U.K. ; New York : Cambridge University Press, 2003.

Physical Description:

1 online resource (xvii, 449 pages) : illustrations

General Note:

Title from title screen.

Contents:

Learning from adopters' experiences with ERP : problems encountered and success achieved / M. Lynn Markus [and others] -- Innovating with packaged business software : towards an assessment / E. Burton Swanson -- A comprehensive framework for assessing and managing the benefits of enterprise systems : the business manager's perspective / Shari Shang and Peter B. Seddon -- The continuing ERP revolution : sustainable lessons, new modes of delivery / Jeanne W. Ross, Michael R. Vitale, and Leslie P. Willcocks -- Enterprise system implementation risks and controls / Severin V. Grabski, Stewart A. Leech, and Bai Lu -- Risk factors in enterprise-wide/ERP projects / Mary Sumner -- A framework for understanding success and failure in enterprise resource planning system implementation / Christopher P. Holland and Ben Light -- Critical success factors revisited : a model for ERP project implementation / Anne Parr and Graeme Shanks -- Offsetting ERP risk through maintaining standardized application software / Guy G. Gable, Taizan Chan, and Wui-Gee Tan -- Implementing enterprise resource planning systems : the role of learning from failure / Judy E. Scott and Iris Vessey -- ERP projects : good or bad for SMEs? / Frédéric Adam and Peter O'Doherty -- The role of the CIO and IT functions in ERP / Leslie P. Willcocks and Richard Sykes -- Enterprise system management with reference process models / Michael Rosemann -- An ERP implementation case study from a knowledge transfer perspective / Zoonky Lee and Jinyoul Lee -- Knowledge integration processes within the context of enterprise resource planning system implementation / Jimmy Huang, Sue Newell, and Robert Galliers -- An exploratory analysis of the sources and nature of misfits in ERP implementations / Sia Siew Kien and Christina Soh -- Implementing enterprise resource packages? Consider different organizational and national cultures! / Marina Krumbholz, Julia Galliers, and Neil A.M. Maiden -- Continuity versus discontinuity : weighing the future of ERP packages / M. Lynne Markus, David Petrie, and Sheryl Axline.

Local Note:

eBooks on EBSCOhost

Subject Term:

Management information systems.

Information resources management.

Production planning.

Business planning.

Added Author:

Shanks, Graeme, 1951-

Seddon, Peter B., 1947-

Willcocks, Leslie.

Format:

Electronic Resources

Electronic Access:

Click here to view

Publication Date:

2003

Publication Information:

Cambridge, U.K. ; New York : Cambridge University Press, 2003.

Available:*

Shelf Number	Material Type	Copy	Shelf Location	Status
658.4012 21	1:E-BOOK	1	1:ONLINE	Searching... Unknown

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Summary

The most important class of enterprise system is Enterprise Resource Planning (ERP) systems. Organizations typically take the decision to employ ERP systems in order to streamline existing processes. Once these new systems are in place, far more can be achieved by leveraging the technology to maximize the capabilities and benefits of ERP-enabled processes. In this book, the editors have assembled some of the world's best research on ERP systems to provide a foundation for second wave improvements to enterprise systems. Written primarily for managers and consultants, this book is also an ideal reference for business schools and researchers.

Summary

The focus of this book is on the most important class of enterprise system, namely Enterprise Resource Planning (ERP) systems. Organisations typically take the decision to employ ERP systems in an attempt to streamline existing processes. Once these systems are in place, however, their success depends on the effectiveness of the implementation, and on the additional benefits that can be obtained by further leveraging the technology. In this book, the editors have assembled some of the world's best research on ERP systems, with a view to providing a foundation for second wave improvements to enterprise systems. Written primarily for managers and consultants, this book is also an ideal reference for business schools and researchers.

Introduction

Part I Implementation and Effectiveness: Overview

1 Learning from adopters' experiences with ERPM. Lynne Markus and Sheryl Axline and David Petrie and Cornelis Tanis

2 Innovating with Packaged Business Software: toward an assessmentE. Burton Swanson

3 A comprehensive framework for assessing and managing the benefits of enterprise systemsShari Shang and Peter B. Seddon

4 The continuing ERP revolution: sustainable lessons, new modes of deliveryJeanne W. Ross and Michael R. Vitale and Leslie P. Willcocks

Part II From Risks To Critical Success Factors

5 Enterprise system implementation risks and controlsSeverin V. Grabski and Stewart A. Leech and Bai Lu

6 Risk factors in Enterprise-Wide/ERP projectsMary Sumner

7 A framework for understanding success and failure in Enterprise Resource Planning system implementation ChristopherP. Holland and Ben Light

8 Critical success factors revisited: a model for ERP project implementationAnne Parr and Graeme Shanks

9 Offsetting ERP risk through maintaining standardized application softwareGuy G. Gable and Taizan Chan and Wui-Gee Tan

Part III From Learning to Knowledge

10 Implementing Enterprise Resource Planning systems: the role of learning from failureJudy E. Scott and Iris Vessey

11 ERP projects: good or bad for SMEs?FrÃ(c)dÃ(c)ric Adam and Peter O'Doherty

12 The role of the CIO and IT Function in ERPLeslie P. Willcocks and Richard Sykes

13 Enterprise systems management with reference process modelsMichael Rosemann

14 An ERP implementation case study from a knowledge transfer perspectiveZoonky Lee and Jinyoul Lee

15 Knowledge Integration Processes within the context of Enterprise Resource Planning systems implementationJimmy Huang and Sue Newell and Robert Galliers

Part IV Cultural Aspects of Enterprise Systems

16 An exploratory analysis of the sources and nature of misfits in ERP implementationsSia Siew Kien and Christina Soh

17 Implementing Enterprise Resource Packages? Consider different organisational and national cultures!Marina Krumbholz and Julia Galliers and Neil A. M. Maiden

Part V Future Directions

18 Continuity versus discontinuity: weighing the future for ERP packagesM. Lynne Markus and David Petrie and Sheryl Axline

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Summary

Summary

Summary

Table of Contents